Subpar Cruise Experience

Item: Maasdam
Rating: 3.6
Author: victoriamahal

Maasdam Cruise Review to Canada, New England, New York

victoriamahal

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 36

Overall rating:

3.6 out of 5

7 Night Canada & New England Discovery (Montreal To Boston)

Sail date: August 05, 2017

Ship: Maasdam

Cabin type: Inside

Cabin number: 698

Traveled as: Family (older children)

Reviewed: 7 years ago

Review summary

Had very high expectations given the reputation that I was informed HAL had. Unfortunately was disappointed. The boat was older and much smaller than others I have been on which may be why the grandiose of the trip was lost but in general we made the most of it and still had a good time. Definitely beautiful scenery to be seen and history to take in at the different ports.

Embarkation

4 out of 5

Pretty quick and easy.

Ship experiences

Food and Dining

3 out of 5

Main dining room options seemed impressive when reading the menu, but what we were served sometimes was not what was expected or was disappointing. Breakfast was very repetitive. Especially for in-room service we were served warm and/or spoiled milk MULTIPLE times on different days/nights. Just very disheartening.

Onboard Activities

3 out of 5

Activities were okay in comparison to other cruises I've been on. Didn't think the talent was very professional... the same activities constantly repeated themselves the entire week. Towards the end of the cruise we just stopped attending. Although I REALLY loved that they did a 5K fundraiser for cancer research on the ship.

Entertainment

3 out of 5

As stated earlier, the talent was not very professional or super exciting/entertaining.

Children's Programs

Did not have any children in our group.

Service and Staff

4 out of 5

Dining wait staff and cooks were PHENOMENAL. Pleasant, attentive and hardworking. Did not like their managerial staff however. Their manner and demeanor was the exact opposite.

Ship Quality

3 out of 5

Definitely a smaller and older ship. Seems pretty run down though they were trying to paint and repair/make improvements. However, our area of the ship closest to the elevators smelled like sewage EVERY day...

Cabin / Stateroom

3 out of 5

Size and comfort was decent. Cleanliness was usually up to par except our bedding would have yellow stains on them sometimes.