Maasdam Cruise Review to Panama Canal, Central America

Contributor Level: Third Mate

7+ cruises


Helpful Votes

2 out of 5

Don't go!

Sail Date: March 01, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

this particular ship needs to be retired as well as most of the staff. The staff was either brand new and not trained correctly, or burned out and didn't want to be good. Long time holland America cruisers we spoke to were very disappointed in overall shape or ship, poor service, not prompt docking by at the end. We docked hours late and many many missed flights home. Didn't plan on spending a night in San Diego plus meals hotel. I can go I and on but will stop now.  I'm still upset a week since we've gotten home. 

Cabin / Stateroom
Cleanliness great but at back of ship very rough seas the entire trip without storms or rain. Noisy during day and often strange smells entering cabo from maintenance that was done while at sea. Why not do work when we were at ports?
Below standards. Come on. The cast of entertainers were good but crew show was horrible, waste of time. Comedians acceptable. The show room too small had to get a seat 45-50 minutes ahead of show if you wanted a seat.
Service and Staff
Cabin staff great, dining room very bad. Our waiter was constantly yelling and Asst waiter whom we loved. Food inconsistent. Three people at same table ordered same dish and each plate was with different portions. Sent food back often not served as ordered.
Food and Dining
Very poor quality. The pinnacle restaurant for a fee was wonderful. The way all cruise food and service should be and is on other cruise lines
Ft. Lauderdale (Port Everglades), Florida
Be sure to use the water taxi service. It was fun, informational and a great excursion. Hop on and off.
Oranjestad, Aruba
We hired a private driver for 20.00 per person. Felix was excellent.
Panama Canal Transit
Puerto Caldera, Costa Rica
Tour leader was great but the tour didn't show the best Costa Rica has to offer. Length of time in port not enough.
Huatulco, Mexico
It was ok but I wouldn't go back.
Puerto Vallarta, Mexico
Love the city. Been there many many times. We didn't have enough time there. Too rushed
Cabo San Lucas, Mexico
Not enough time me to do much. Captain said last tender was at 1:30. We saw tenders coming back as late as 3:00 which meant a late departure therefore we didn't get to San Diego on time, missed our flight had to spend night and leave the next day as our airline offered only one flight home per day.
San Diego, California
Stay in gaslight district for food choices.


Very old ship, public restrooms often not working. The ship did have a self service laundry which was great especially on a two week cruise.

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