Nice ship needs updating and better guest service agents.

Liberty of the Seas Cruise Review to Caribbean - Bahamas

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

4 out of 5
Verified Review
Liberty of the Seas

4 Night Bahamas & Perfect Day (Ft. Lauderdale Roundtrip)

Sail date: February 06, 2023

Ship: Liberty of the Seas

Cabin number: 8591

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

The ship needs improvements, however mostly clean and very good food when finally seated for dinner. Very crowded, and the customer service was not helpful.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Children's Programs

Did not use the services for kids.

Service and Staff

3 out of 5
Guest service agent was not helpful and not friendly. Did not have drink server for 2 of the nights and my time dining very chaotic and waited over 30 minutes to be seated.

Ship Quality

4 out of 5
Needs updating but it was nicely designed.

Cabin / Stateroom

4 out of 5
Size and comfort good. Bathroom had repaired damage and smelled like urine. The toilet was either stained or not cleaned well.

Ship tip

Bring all of your own personal hygiene items. Schedule all of your dinners prior to leaving, even still, may have to wait.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Perfect Day At Coco Cay, Bahamas

4 out of 5
Too bad most things cost money.

Disembarkation

3 out of 5
Poorly explained waited until our luggage tag numbers were called, found out we could of gotten off the ship much earlier!
Was this review helpful? 12

5 Comments

Cruisers4Lyfe     6 months ago

Thanks for sharing

FREEMANSTRAVEL    1 year ago

Thanks for sharing!

javawoody    1 year ago

Thanks for sharing

AuntPinkie    1 year ago

Appreciate your details. Sorry this cruise didn’t meet your expectations.

Gwbigdog    1 year ago

Thanks for sharing your cruise with us

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