Disapointed

Liberty of the Seas Cruise Review to Caribbean - Western

Cruisingman

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

4.8 out of 5

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: October 27, 2019

Ship: Liberty of the Seas

Traveled as: Family (young children)

Reviewed: 4 years ago

Review summary

Sailing on Liberty of the seas in 2018 we checked out and back the towels on the dock. Very angry that I had to continue to carry a heavy wet towel back to deck 11 to return 3 times! All 3 ports were the same. No excuse for that. But I would like to hear why you changed the process to burden the passengers. Even the officers said that I could return the towels right inside the gang plank. NOT TRUE!!!!!!!!! In Cozumel the Oasis of the seas was returning towels on the dock! Don’t make me have to go to deck 11 after a busy day onshore. I am trying to shower and get ready for dinner. Then, I was planning to record leaving the Roatan port from my balcony and the ship left 10 minutes early!!!!!!!!!!!! Never leave the port early! There is no reason to leave early!!!!!!! People are taking video and photos of the departure. I missed taking that video. Announce that you are going to leave early on the PA! Just don't blast your horn as you have already left the dock!!!!!! I was made to feel that my cruise in 2018 was better that this because you went out of your way to not have 1 person returning towels at the dock. Really? You set yourselves back instead of making me feel that this cruise was better that in 2018. I brought 3 of my friends for their first cruise and they could see that I was upset from the towel issue. Improve and do better. Think about the impacts to your guests.