Will never cruise with this company again

Liberty of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 9

Overall rating:

1 out of 5
Verified Review
Liberty of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail date: August 21, 2016

Ship: Liberty of the Seas

Cabin type: Balcony

Cabin number: 7290

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

Being with family .employees are rude and not 

Very understanding when cruising with a young child.  Not helpful at all when asking questions if we got a answer at it was very short. 

Ship experiences

Food and Dining

1 out of 5
Employees in the chops dinning are very rude

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

1 out of 5
They have no patience with children

Service and Staff

3 out of 5
Diana our waitress in platium theater was excellent and Louie in our main dinning was awesome

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5
A little on the warm side shower is tiny

Ship tip

Don't go

Ports of call

Galveston, Texas

5 out of 5

Cozumel, Mexico

5 out of 5

George Town, Grand Cayman

3 out of 5

Falmouth, Jamaica

3 out of 5
Was this review helpful? 9

6 Comments

firestream19    8 years ago

Some people are just angry and upset at everything no matter the circumstances. Don't listen to everything everyone posts. I had an amazing time on this ship and 90% of that was due to an amazing staff

RobinRogerson    8 years ago

We found everyone we met onboard to be more than helpful & very friendly. I'm sorry you didn't have a good experience

jallaway    8 years ago

Well, I know not to expect touchy-feely emotions from the eastern-european stewards; but, like the others have said, I've never seen outright rude

SvetlanaS    8 years ago

Never saw a ride employee... But we are always start with- Sorry to ask and finish with -Thanks ! ( good tips will never hurt either)

askoleern    8 years ago

When you approach the people at guest services you should not be pissed before you ask questions,like you were

marque    8 years ago

that's strange. I've never met a single rude employee on the ship. ...out of hundreds. they have always been more than kind and friendly. I know the guest services get overwhelmed at certain times but never rude. can you please elaborate a little more on what they did or said that was rude? I'll be back on the ship in 29 days.

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