7 Night Western Caribbean (Miami Roundtrip) Sail Date: December 01, 2007 Ship:Liberty of the Seas Cabin Type: Inside Traveled As: Family (young children) Reviewed: 10 years ago
The ship is very impressive and is easy to get around. There were plenty of places where one could go if they wanted some semi-privacy while still being in public places. The days at sea were not overcrowded on the top decks. The spacious promenade deck provided plenty of open space where people can just stroll around and not feel crowded.
Food and Dining
5 out of 5
The one criticism would be on a night in the formal dining room when chilled soup was served. It was a little bit too chilled with little pieces of ice in the bowl.
3 out of 5
The ice show was clearly the best show of the week. It could be classified as excellent. The production shows were okay but did not create a " wow " reaction with the guests.
Service and Staff
3 out of 5
I can not in good faith go beyond the " good " rating because of the " shabby " treatment wheelchair guests received during debarkation. Two separate cruise staff members were not at all helpful and did not know what to do when there was no order or control in that debarkation lounge. At first, wheelchair guests were told to form a line on one side of the room and wait for the next available wheelchair and wheelchair attendant. The wheelchair attendants either were not informed about the " waiting line " process or did not pay any attention to it. As a result, guests ( who weren't in line ) just cut the line and were taken off the ship first while people who followed the original instructions ( given by a Royal Caribbean staff member ) were left waiting in a line that really was not even a line. When 2 Royal Caribbean staff members were confronted with this problem their response was " indifferent " and stated that they had no control or authority over the wheelchair attendants.
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