Worst Trip Ever!

Item: Koningsdam
Rating: 3.1
Author: buddysgal

Koningsdam Cruise Review to Hawaii

buddysgal

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 25

Overall rating:

3.1 out of 5

18 Night Circle Hawaii (Vancouver Roundtrip)

Sail date: April 10, 2022

Ship: Koningsdam

Cabin type: Oceanview

Cabin number: 1025

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Only cruise that I wish I had stayed home or missed the ship. Corporate in Seattle was not even prepared to answer questions prior to the cruise. Spent an excessive amount of time trying to reach Holland and take care of all issues prior to leaving my home. The left hand seems to have no idea what the right hand is trying to do!

Embarkation

1 out of 5

The terminal was empty. You couldn't even get wheelchair assistance. Plus noone checked for covid negative proof

Ship experiences

Food and Dining

3 out of 5

Drinks were great but the food in the dining room was subpar at best. The buffet surpassed the dining room in service and quality. The italian place was fantastic.

Onboard Activities

3 out of 5

Did not do most activities. Personal reasons not failure on the ships part in any way.

Entertainment

1 out of 5

The shows were not up to standards. Masks were not even enforced when the ship knew Covid was found to exist. So I stayed away from most public areas

Children's Programs

no children

Service and Staff

4 out of 5

The stewards and most of the staff was great. The dining room seemed untrained. The guest services were great except the supervisor. He needed to be trained by his staff. Lacked knowledge in most areas.

Ship Quality

5 out of 5

Everything was kept very clean and orderly

Cabin / Stateroom

5 out of 5

Room was a handicap accessible room. Best room on any cruise that I have taken