Disappointed!

Item: Koningsdam
Rating: 2.7
Author: Steelers3753

Koningsdam Cruise Review to Caribbean - Eastern

Steelers3753

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

2.7 out of 5

7 Night Tropical Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 28, 2018

Ship: Koningsdam

Cabin type: Suite

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Poor communication between staff and guests . We felt like everyone yes’d is to death. Went to guest services several times they were not helpful at all

Embarkation

5 out of 5

Fine

Ship experiences

Food and Dining

1 out of 5

Very poor communication.

Onboard Activities

1 out of 5

Very limited. 2 small pools not heated. Spa was small

Entertainment

5 out of 5

No daytime entertainment at all

Service and Staff

3 out of 5

Room steward was nice and kept room tidy. Wait staff Was not knowledgeable or apologetic when food arrived cold and late

Ship Quality

1 out of 5

No common areas were always cluttered with empty plates or drinks

Cabin / Stateroom

2 out of 5

Small! For an expensive suite

Ship tip

Don’t go

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Half Moon Cay, Bahamas (Private Island)

4 out of 5

Grand Turk Island

4 out of 5

Amber Cove (Puerto Plata), Dominican Republic

4 out of 5

Nassau, Bahamas

2 out of 5

Disembarkation

4 out of 5

Fine

1 Comment

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