Understafffed and Lifeboats Obstructing View on Deck 5

Koningsdam Cruise Review to Europe - Northern Europe


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Verified Review
7 Night Viking Sagas (Amsterdam Roundtrip)
Sail Date: July 03, 2016
Ship: Koningsdam
Cabin Type: Balcony
Cabin Number: 11014
Traveled As: Singles/Friends
Reviewed: 1 year ago

The Koningsdam was understaffed by 20% and it can be felt in the meal service.  Service was bare minimum.  The cruise director did not make important announcement such as the beginning of scenic cruising.  As a result, no one knew of it.  The life boats obstruct the view on deck 5. 

Food and Dining

1 out of 5
food was very salty.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5
in-room safe had problems and had to call for assistance. Toilet had delay in flushing and had to call for maintenance twice. Cabin light had problems.

Cabin / Stateroom

5 out of 5
1 out of 5
beware of pick pockets. Arrive at Schiphol airport 3 hours before your flight. It is a zoo.
5 out of 5
1 out of 5
cruise director need to inform guests that a scenic cruise is about to happen. Don't just stay silent.
5 out of 5
5 out of 5
5 out of 5
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