Understafffed and Lifeboats Obstructing View on Deck 5

Item: Koningsdam
Rating: 3
Author: sandytanzil

Koningsdam Cruise Review to Europe - Northern Europe

sandytanzil

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 16

Overall rating:

3 out of 5

Verified Review

7 Night Viking Sagas (Amsterdam Roundtrip)

Sail date: July 03, 2016

Ship: Koningsdam

Cabin type: Balcony

Cabin number: 11014

Traveled as: Singles/Friends

Reviewed: 8 years ago

Review summary

The Koningsdam was understaffed by 20% and it can be felt in the meal service. Service was bare minimum. The cruise director did not make important announcement such as the beginning of scenic cruising. As a result, no one knew of it. The life boats obstruct the view on deck 5.

Ship experiences

Food and Dining

1 out of 5

food was very salty.

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

in-room safe had problems and had to call for assistance. Toilet had delay in flushing and had to call for maintenance twice. Cabin light had problems.

Cabin / Stateroom

5 out of 5

Ports of call

Amsterdam, Netherlands

1 out of 5

beware of pick pockets. Arrive at Schiphol airport 3 hours before your flight. It is a zoo.

Thumbs Up 5

Flaam, Norway

5 out of 5

Cruise Sognefjord

1 out of 5

cruise director need to inform guests that a scenic cruise is about to happen. Don't just stay silent.

Thumbs Up 0

Stavanger, Norway

5 out of 5

Kristiansand, Norway

1 out of 5

Cruise Oslofjord

5 out of 5

Oslo, Norway

5 out of 5

3 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

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wazzy 8 years ago

Hmm I have just finished a cruise today on this ship and it has 1600 staff to 2600 guests. I found the service amazing in the main areas but the lido needs some work as its mayhem ! Most of this is over crowding or people blocking access to other stations.

Thumbs Up 0

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bettyltyler 8 years ago

It was always stated in the Navigator newsletter when the scenic cruising talks would begin

Thumbs Up 1

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