Mixed review

Island Princess Cruise Review to Panama Canal, Central America

Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

3 out of 5
Verified Review
10 Night Panama Canal Partial Transit (Ft. Lauderdale Roundtrip)
Sail Date: March 04, 2016
Ship: Island Princess
Cabin Type: Suite
Cabin Number: D403
Traveled As: Couple
Reviewed: 2 years ago

Please see the comments below.  We had a mixed experience with Princess.  This was our first Princess experience, and will probably be our last.  The outstanding feature on the Island Princess was the Sanctuary, which we used quite a bit.

Food and Dining

5 out of 5
The service and the food for the most part were the saving grace of the cruise. Jordan, our waiter, was excellent. The food was good for the most part.

Onboard Activities

1 out of 5
We felt "nickel and dimed" by Princess. After paying $40 to play Bingo, we were charged $2 for a marking pencil. The Spa seemed to be intent on selling products. Aggressively so. Even the acupuncturist - supposedly a medical professional - charged a 15% tip. Unbelievably unprofessional. After winning a $50 credit at the Spa, I got several different answers from different attendants regarding the use of the credit. I finally realized that my winnings only applied to the most expensive treatments - and only on port days. I never used the credit. Princess Cruises are too hungry for my taste.


3 out of 5

Service and Staff

1 out of 5
Our cabin attendant, Nikki, was excellent, attentive and responsive. Some of the service desk personnel left much to be desired. Not responsive. Not friendly. Even rude in one instance. Smiles were few and far between. Very disappointed on that front.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Nikki, our attendant, was great.

Ship Tip

The ship was freezing. We were unprepared for "cold weather", with little or no protection. Consequently we stayed in our stateroom more than we have on other cruises. This was our first Princess cruise. It may be the last.

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