Top Notch Customer Service

Item: Independence of the Seas
Rating: 3.6
Author: mizpeps

Independence of the Seas Cruise Review to Caribbean - Bahamas

mizpeps

Contributor Level: Third Mate

365 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 37

Overall rating:

3.6 out of 5

4 Night Perfect Day & Bahamas Holiday (Port Canaveral Roundtrip)

Sail date: October 17, 2022

Ship: Independence of the Seas

Cabin type: Inside

Cabin number: 8463

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Can’t wait to go again. The atmosphere was so relaxing. There was always enough chairs on the deck to sit out and enjoy the breeze. The shows could’ve been more diverse and catered to all ages but that’s just a personal preference. Overall this was a great vacation.

Embarkation

5 out of 5

We had an appointment however that didn’t matter. We were never asked about time slot. However we boarded rather quickly.

Ship experiences

Food and Dining

4 out of 5

The food was really good! However I wish there would’ve been more variety offered in the main dining room. I think having the main classics nightly limited the variety that could’ve been offered.

Onboard Activities

4 out of 5

The casino was the only activity I participated in, however I observed the other activities and people appeared to be enjoying themselves.

Entertainment

3 out of 5

The DJs were good. The shows could’ve catered more to all ages and music genres.

Children's Programs

Not traveling with children

Service and Staff

5 out of 5

The customer service was top notch. Every service member we encountered was awesome and accommodating.

Ship Quality

5 out of 5

I could tell that cleanliness was a top priority and it showed.

Cabin / Stateroom

4 out of 5

The mattress was not the most comfortable but it was manageable. The bathroom was really small however the trade off was a loveseat in the cabin so we were happy about that. We had another place to sit other than the bed.