Fun Girls Trip

Item: Independence of the Seas
Rating: 4.1
Author: CaptHeidi

Independence of the Seas Cruise Review to Caribbean - Western

CaptHeidi

Contributor Level: Second Mate

23 Days Till Next Cruise

Cruises: 7+ cruises

Review: 1

Helpful Votes: 45

Overall rating:

4.1 out of 5

4 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 05, 2019

Ship: Independence of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Overall, I recommend the Independence - it is clean, the staff is friendly and the options for additional snacks on the Promenade are great. Pizza is excellent and so are the little sandwiches. The Windjammer is not as good as on some ships, but it's not horrible - you can finds a snack. Casino has enough room to move around - better than some ships, like Adventure. The shows were great, as well as the bar service. Room service is bad - well, only the "service" part was bad because we never received the food to determine if it was good. After three calls to check on it, I asked them to delete the service fee. They cancelled the delivery, but not the fee..... That was a "Royal Pain", but otherwise everything was great!

Embarkation

5 out of 5

Excellent - no issues, fast and courteous

Ship experiences

Food and Dining

3 out of 5

Specialty restaurants were a 5, main dining was a 4/5 and the Windjammer was not great (maybe a 3)..... Room service was a nightmare, they didn't answer, it was SLOW (they said 40 min), after 65 min I requested they credit the service charge, and they cancelled the whole order. I had to call back to find out they were not delivering, and they never did remove the charge!

Onboard Activities

5 out of 5

Solarium was wonderful, the fitness center was very nice and the spa services were excellent.

Entertainment

4 out of 5

Ice show was fantastic, Headliner comedian was great, Quest was fun, Production show was good, and the music at various venues were great.

Service and Staff

5 out of 5

Everyone was nice and went above and beyond.

Ship Quality

4 out of 5

The layout is great, with the exception of the casino being too smokey and right in the middle so you had to pass through it or go to the Promenade deck to avoid it. My niece has severe Asthma so that was problematic. Otherwise very clean, especially the public restrooms.

Cabin / Stateroom

4 out of 5

I prefer a Jr. Suite, but this was the only one available. It was a little tight, but clean and we managed.

Disembarkation

4 out of 5

Quick, but there needed to be more direction as to the route off the ship.

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Other reviews of this sailing

It was wonderful. We were celebrating a friend's birthday and your team was accommodating for our large party of 15 people.

FromNEOhio

Relaxing and Entertaining in the sunshine