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Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 27
Helpful Votes: 296

Overall rating:

4.6 out of 5
Independence of the Seas

4 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 03, 2019

Ship: Independence of the Seas

Cabin type: Inside

Cabin number: 6375

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

My wife and I decided to take a cruise with our grandchildren. Our grandson turned thirteen on this voyage and our granddaughter is ten. This is their fifth cruise and they are diamond status. My wife and I are diamond plus status. Embarkation out of Port Everglades was flawless as well as disembarkation. The ship was recently refurbished, and it is well maintained. Our cabin was a standard cabin but had good service and was well maintained. Our dining room waiter and assistant waiter were on top of their game. It was a short cruise, so the menu was good but nothing to rave about. Basic RCCL menu. Lots of things to do around the ship if you care to do so since it has been updated with slides, virtual reality dome as well as all a freedom class ship was built with. Entertainment was good and we had a headliner that we paid to see in Las Vegas. Terry Fator. We had one port, Cozumel that we have been many times before. We did the swim with the dolphins and had a good experience. Now the problem: The teen youth program disappointed us, went to find my grandson and was told by the person in charge my grandson was not there. We had an appointment and my grandson was supposed to come with us. I made a mistake by not checking the room and thinking that the person in charge knew what they were doing. My grandson was in the room and when we came back from the appointment, he was mad that we did not come and pick him up as we promised. What made it worse is that the employees manager defended him. By the way if you want to use the controller for the video games you must leave your sea pass card, so they know where it is. I guess I just do not understand what is important!!!! If it was not for all the other well-trained employees, I would have second thoughts about RCCL. Please understand that I hope this was an isolated incidence since we think very highly of RCCL.

Embarkation

5 out of 5
flawless

Ship experiences

Food and Dining

4 out of 5
RCCL standard menu for a short cruise

Onboard Activities

5 out of 5
Reburished ship many activities available

Entertainment

5 out of 5
Top notch. Vegas quality.

Children's Programs

4 out of 5
Had problem with teen group. Younger group very good.

Service and Staff

5 out of 5
Above and beyond.

Ship Quality

5 out of 5
Well maintained

Cabin / Stateroom

4 out of 5
Sufficient, clean well maintained.

Ship tip

Try everything.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Embarkation only

Cozumel, Mexico

5 out of 5
Many times before. Decided to have a dolphin experience this time. Well worth it.

Disembarkation

5 out of 5
Moved right along.
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5 Comments

Cruisers4Lyfe     3 months ago

Thanks for sharing

TXatsea    5 years ago

Terry Fator on a 4 day cruise? Ummm I doubt that

Sarahs58    5 years ago

He's 13 not 3. Surely if he was that fussed about going to whatever your appointment was he could have met you there. RC have no responsibility to force someone that age to stay in the teen area.

grandmarnnurse    5 years ago

At the age of your grandson, he can leave the teen program on his own without any adult pick up. I don’t understand your anger at RCCL for this. I think the problem was that you and the grandson did not clarify exactly where you’d pick him up—club vs cabin.

maer17    5 years ago

😱Problems and have diamond status ?! SMH

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