Worst Cruise experience

Independence of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 48

Overall rating:

4.1 out of 5
Verified Review
Independence of the Seas

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: March 19, 2018

Ship: Independence of the Seas

Cabin type: Inside

Cabin number: 9373

Traveled as: Family (young children)

Reviewed: 6 years ago

Review summary

Word of advise do not leave your travel documents otherwise you will not feel very royal.

Embarkation

1 out of 5
I love Royal caribbean they are always my first choice if tge price is right. Un fortunately this trip was rather a poor experience, 1St I forgot my travel document at home and missed my cruise My family was able to go ahead so that was nice as I was able to book a flight to the next embankment location and that's where the bad experience was. First thing I was escorted to customer service there was no explanation for this process so I felt like a convict or something. Then they took my passport, and there was no explanation for that, the experience followed when I had to meet with a custom officer at 6:45 in the morning auth my luggage, I was told I was going to be collecying my pp but I was then told I am being escorted from the boat no chance for breakfast or anything, my family could not even come with me, this was absolutely disappointed. This experience really to the taste for another cruise out my taste buds

Ship experiences

Food and Dining

4 out of 5
Main dining room staff was excellent. Howevever the specialty restaurants were not at all accommodating to our dietary needs.

Onboard Activities

5 out of 5
The shows, and bingo games fort the family was wonderful

Entertainment

5 out of 5
The lives shows and comedy shows were amazing

Children's Programs

2 out of 5
My 3 year old cried and the attendant was not very helpful at all, but pretty much kicked us out when I was trying to console her no wonder why the child didn't want to stay

Service and Staff

4 out of 5
Most staff were awesome but the service in the pizza shop was rather un friendly

Ship Quality

5 out of 5
I was very happy I did not have 4th o walk through the Smokey casino to get anywhere still smelled it on the way to the theatre but it was so much better than going through it

Cabin / Stateroom

5 out of 5
The.staff in charge of our cabins were .friendly and responsive

Ship tip

First time cruisers, always question a charge before you swipe your key card, otherwise you will be disappointed with charges you have at the end.

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Most of the port staff were very friendly

Labadee (Cruise Line Private Island) Did not visit port

Missed the cruise in port everglades, joined in Falmouth Jamaica

Falmouth, Jamaica

3 out of 5
The port was beautiful, very disappointed with being held up in customs for a tax/fee that had to be paid in cash before before I could join my family on the cruise. I didn't have any cash so this was rather embarrassing

Disembarkation

1 out of 5
I was escorted like a prisoner with out the rest of my family was not even allowed to have breakfast wrath my family before departure. This was not a great feeling
Was this review helpful? 48

2 Comments

grandmarnnurse    6 years ago

I am such an anxious person, I worry about forgetting something important every time I cruise, and I’m an experienced cruiser, cruising since 1995! I have reminder notes and lists EVERYWHERE! I check and double check! And I still stay up worrying! Lol!

lrgd    6 years ago

Once we were on a ship and it was last day. A lady was with her family (5) others, and they made them wait until the ship was empty to get off, the reason, she packed ALL documentes in suitcases, they had to wait and then go down with guards to find her luggage and get passports , birth certificates etc. I felt bad for her but you have to have all that in your hand when getting on or off.

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