Major dissapointment

Independence of the Seas Cruise Review to Caribbean - Western

marykaiser

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 24

Overall rating:

1.5 out of 5

5 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 11, 2017

Ship: Independence of the Seas

Cabin number: 7402

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

First two days fine but ship was not as I expected it shoud be - staff very lax in cleanliness aFTER SECOND DAY VIRUS TOOK US DOWN 8 OF 10 WERE SICK AND unable to really do anything but sleep

Embarkation

4 out of 5

Ship experiences

Food and Dining

1 out of 5

unclean ship poor cabin service - - had to request everything - Bed made and rest of room left no replacement items toilet paper ran out took 2 days to replace - no ice Never experienced anything like this and them a virus to boot Was sick 3 days with vomiting and the runs - couldn't get gi diet because line for room service down or steady busy - line to see MD 5 plus hours or more

Main Dining Room

4 out of 5

Nice waiters and excelent service -

Onboard Activities

2 out of 5

Service and Staff

2 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

2 out of 5

Ports of call

Ft. Lauderdale (Port Everglades), Florida

1 out of 5

didnt get to go too sick

Thumbs Up 0

Labadee (Cruise Line Private Island)

1 out of 5

Raining

Thumbs Up 0

Falmouth, Jamaica

1 out of 5

too sick

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Disembarkation

4 out of 5

13 Comments

CoriO 6 years ago

This cruise was unpleasant and the worst I've ever been on, out of 11 RC cruises, including this same exact ship in March 2017, which was a totally different experience. Prior to the norovirus outbreak, I was already disgusted with the service. The sick passengers everywhere was the cherry on top for my party.

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CruiseQueenNH 6 years ago

I've been sick on cruises before and I agree, it's not fun. But I stay in my cabin if I'm sick so that a.) I don't feel worse and b.) I don't pass on whatever I have to other passengers and possibly get sick again...the only thing worse than getting sick on a cruise is getting sick twice on a cruise! And I make sure I take my meds and see the doc on board if I need to.....that is, after all, why they're there!

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rpcorvo 6 years ago

We were on the ship too and lucky enough not to get sick. The crew did an amazing job keeping the ship clean and sanitized after the outbreak. Funboomer47 is absolutely correct, we saw a few people, who probably never saw the ship doctor walking around complaining how sick they were and spreading their germs. The ones quarantined to their rooms were still leaving when they were not cleared to leave, it got to a point RC had to put security guards in front of people’s rooms. I saw guest yelling at the poor crew members, trying to control the whole situation. It wasn’t the sickness going around the ship that disgusted me, it were the way the passengers were acting on the ship towards the crew and other passengers, completely disgusting.!!!!!!

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marykaiser 6 years ago

Please do not make assumptions of what I did and did not do - what I expect and do not expect - I was asked to give honest review and I did - I am not a stranger to Cruising and know the precautions to take and do

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maer17 6 years ago

Some people do not practice hand washing at home so it's harder for them when they are amongst other people it's only too bad that if only the person who is carrying this virus could be honest and stay away from everyone and avoid eating foods for at least 12 hours to help stop the spread of this nasty virus.

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GospelCruiser 6 years ago

I agree funboomer47! It's not like you can cancel flights and cruise when sick,you would be out alot of money,but anyone sick and everyone else should always use the hand sanitizer!

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funboomer47 6 years ago

It is not any cruiselines fault. It is cold and flu season and people come onboard already having a virus. I know that the ships do all they can by constantly wiping down areas but they can't control sick people walking all over the ship touching things and coughing and sneezing. If an infected person sees the ship doctor then they are quarantined. Not everyone sees the ship doctor and runs all over the ship infecting others. The ship has no obligation to give you anything but it is nice that they are going to. It's very common on ships during the flu season. All cruiselines, not just RC go through this every winter. Blame your fellow passengers that don't confine themselves when they are sick and don't wash their hands a lot and infect everything they breath on and touch. You need to wash your hands often and use those little bottles of disinfective hand wash.

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marykaiser 6 years ago

We were on Oasis of the Seas last year and it was wonderful but now I am not likely to cruise with R C again - no compensation offered yet - they stated it would be determined and sent a percentage based on quarantine per day toward another cruise -

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indybat 6 years ago

It was on the news that over 330 on this sailing were sick. I'm so sorry for you all. Spend so much money for a family vacation and this happens.Were you offered any compensation? Hope you all are better.

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marykaiser 6 years ago

8 of 10 was how many in my group- they wanted a honest review and I gave it - I plan all year for our family cruise and it was a Major disappointment -

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cowboybluiee 6 years ago

that was really terrible, I hope you helped the crew out those 2 out of 10 that weren't sick. Only 20% of crew trying to run boat. How did you know how many were sick, you all must of been sick or had virus before got on ship, doesn't spread that fast. 8 out of 10 Really!!

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Nikki0819 6 years ago

This was Independence of the Seas. I agree very unhappy with our cruise experience.

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CruiseQueenNH 6 years ago

What ship was this, may I ask?

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I need a refund. My wife was sick aboard the ship as were hundreds others. Call me at 813.654.2656

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