POOR EXPERIENCE
Independence of the Seas Cruise Review to Caribbean - Western
4 Night Western Caribbean (Ft. Lauderdale Roundtrip)
Sail date: November 24, 2016
Ship: Independence of the Seas
Cabin number: 7270
Traveled as: Singles/Friends
Reviewed: 7 years ago
Review summary
Very POOR communication to guests on departure procedure.
Ship phone system did not work. All numbers were always busy. Talked to the service desk and demonstarted it live (had them try and call the operator). Busy or no answer after many rings. Never received an answer back on what is being done to fix the lack of phone answering.
This fact indicates that the service area is under staffed. If there was an emergency it be impossible to ring for help. Totally unacceptable.
Therefore the GRADE is F or ZERO STARS.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you have a medical issue do not sail on this ship. You can not contact anyone for help. TOTALLY UNACCEPTABLLE
Ports of call
Ft. Lauderdale (Port Everglades), Florida