Army food!

I am a seasoned Royal Caribbean cruiser and have always enjoyed my cruises with them...until this last one.  I don't know if it's because it was only a 5-day/4-night cruise or, as it seemed, that the employees were new and still training, but everything was disorganized; one server had to ask another server where the only ice cream stand on the ship was located at. Who trained those people? The servers were slow to the point where you expected to wait 1/2 hour for your dining room meal to arrive whether at breakfast or dinner.  Or maybe the kitchen workers were having difficulty putting the orders out in a reasonable amount of time?  No matter, RC has been in the business long enough to be able to accommodate a full capacity passenger list.  
The saving graces were my cabin attendant who made that part of the cruise delightful via her quick attention to our needs, and the adorable towel sculptures she left on our bed at night, as well as the nightly shows which I enjoyed.
The disembarkation was very very long and very very painful.  It took over two hours to go through the whole process.  Again, I never had that issue in the past with RC.  
Saving the WORST for last, the food was horrendous! Mushrooms at breakfast were chewy and dry, eggs benedict not only was not presented properly, but dry as well.  I returned a "supposedly" aged steak twice! The first time because it was raw inside, not medium rare, and it had a greyish color.  The second steak also had the greyish color, it was less raw, but tasteless and cold.  The pecan pie was dry, the chocolate cake was dry, the orange juice was like drinking pure sugar, the burgers were ultra salty, the shrimp cocktail was soggy and wet; I could go on and on... and that was only the food I ate; imagine what the rest was like! 
I can only speculate that the Executive Chef who put these recipes together imagined he was feeding army personnel.  If that is the case, I am horrified to think that our young troops would eat such food!
I am going to take a break from RC until they get their act back together, at least with the IOTS ship.  I was planning on cruising my way from Platinum to Diamond level, but I am putting that on hold and going with other cruise lines for a while.  Too bad, I was so excited about this sweet short trip that turned out to be a terrible experience!