RCCL needs to listen to guests

Harmony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 6
Helpful Votes: 94

Overall rating:

2 out of 5
Verified Review
Harmony of the Seas

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: February 04, 2017

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 11715

Traveled as: Couple

Reviewed: 4 years ago

Review summary

we had a Boardwalk cabin and the noise was nonstop.  From the late aqua shows to the early Johnny Rockets breakfast crowd.  Couldn't wait to get off the ship!

Had a drink package but could not get beverages that were on the list.  Staff didn't know nor did they act liked they cared.

Had the internet package and was set up wrong with connections.  Again staff stated it wasn't their responsibility!

Dining room bar service was non-existent. Had one person to cover the whole side of the dining room!

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5


5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
non-stop noise from the late Aqua shows to the early Johnny Rockets breakfast. Never again!

Ship tip

they have to work out the drink package! They don't state what is included, they staff is non-existent and there is easy a 15- 20 minute waiting line. This ship has been at sea and the staff don't know what is included!

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5

Nassau, Bahamas

1 out of 5

Charlotte Amalie, St. Thomas

5 out of 5

Philipsburg, St. Maarten

5 out of 5
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