RCCL needs to listen to guests
Harmony of the Seas Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)
Sail date: February 04, 2017
Ship: Harmony of the Seas
Cabin type: Balcony
Cabin number: 11715
Traveled as: Couple
Reviewed: 7 years ago
Review summary
we had a Boardwalk cabin and the noise was nonstop. From the late aqua shows to the early Johnny Rockets breakfast crowd. Couldn't wait to get off the ship!
Had a drink package but could not get beverages that were on the list. Staff didn't know nor did they act liked they cared.
Had the internet package and was set up wrong with connections. Again staff stated it wasn't their responsibility!
Dining room bar service was non-existent. Had one person to cover the whole side of the dining room!
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
they have to work out the drink package! They don't state what is included, they staff is non-existent and there is easy a 15- 20 minute waiting line. This ship has been at sea and the staff don't know what is included!
Ports of call
Ft. Lauderdale (Port Everglades), Florida