RCCL needs to listen to guests
Harmony of the Seas Cruise Review to Caribbean - Eastern
we had a Boardwalk cabin and the noise was nonstop. From the late aqua shows to the early Johnny Rockets breakfast crowd. Couldn't wait to get off the ship!
Had a drink package but could not get beverages that were on the list. Staff didn't know nor did they act liked they cared.
Had the internet package and was set up wrong with connections. Again staff stated it wasn't their responsibility!
Dining room bar service was non-existent. Had one person to cover the whole side of the dining room!
Food and Dining
Service and Staff
Cabin / Stateroom
they have to work out the drink package! They don't state what is included, they staff is non-existent and there is easy a 15- 20 minute waiting line. This ship has been at sea and the staff don't know what is included!