First Cruise - Certainly NOT the 'Love Boat'

Item: Harmony of the Seas
Rating: 2
Author: stabrava

Harmony of the Seas Cruise Review to Caribbean - Eastern

stabrava

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 67

Overall rating:

2 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: December 10, 2016

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 10170

Traveled as: Family (young children)

Reviewed: 7 years ago

Review summary

Apparently I had too high of an expectation, being my first cruise and all. However, taking into consideration the size of the ship and the hundreds of passengers on board, and the inexperience of the staff and crew, I'm sure after the first year or so things will improve. The ship itself was very nice. I got off the ship saying that I would never cruise again, but life has taught me never to say never!

Ship experiences

Food and Dining

1 out of 5

Although reservations were 'recommended' we went to one of the specialty restaurants without reservations. We were one couple of three who were there when the doors opened. Even though there was no one else in line the host said that they were booked solid and couldn't accommodate us. It was quite a while before anyone else showed up 'with reservations'. Of course we finally left and went to the Windjammer.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Our stateroom attendant - Carmelia - was EXCELLENT however we found the rest of the service staff very rude. They would just zoom In front of you, very rarely say hi, every night our 'My Time' dining was messed up.

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Very very pleased with our Cabin and our Stateroom attendant.