Harmony of the Seas Cruise Review to Europe - Western Mediterranean

Third Mate

Experience
4-6 cruises

Review
1

Helpful Votes
8

3 out of 5

Queues of the Seas. – Size impacts Quality

Sail Date: August 07, 2016

Reviewed: 3 months ago

Traveled As: Family w/young children

Room Type: Balcony

Let's do the good to bad game.

EXCELLENT: the ship is an engineering marvel, and your jaws will drop the moment you set foot at the ship. It's like stepping into a DreamWorks movie. Choice of food in the main dining rooms is extensive. The evening shows are the best we have ever seen. The rooms were clean.

GOOD: most staff is friendly, the guest service is doing everything to help you, the food in the main dining areas is ok. The Royal IQ app is handy to have the only overview of all activities and excursions.

BAD: 1) Queues, queues, queues. On average we spent one to two hours (!) a day queuing. 30 minutes for the water slides. 30 minutes for the wave rider, 10 minutes for the breakfast, 30 minutes for diner (although we have MyTime, which is free dining moments), 1 hour (!) twice for guest services... and the list goes on. Sorry, we don't book holidays to queue.

2) Prices: The extras on the boat are just way overpriced. Half a glass of (not very good) red wine: 14 dollars. Really? Come on. That feels like a rip off, no matter if you can afford it or not. For that money we expect a very good wine. And the beverage packages don't make up for it. Internet: when you are three people, it comes to more than 300 dollars for 7 days. Excursions: you easily look at minimum 200 dollars per person, for sometimes not more than a (guided) city visit with a cheap lunch.

3) Quality of the food in the specialty restaurants. OK, we admit, we are foodies. We travel a lot and we love wining and dining. We don't expect three star menus on a ship, but if you ask ridiculous prices you should offer ridiculously great quality. And that's absolutely not the case. Far from it. Rather very average.

 

OVERALL: We are a bit disappointed considering the criteria that we rate as important being on holiday: value for money, ease of mind, entertainment and wining & dining.

Let's do the good to bad game.

EXCELLENT: the ship is an engineering marvel, and your jaws will drop the moment you set foot at the ship. It's like stepping into a DreamWorks movie. Choice of food in the main dining rooms is extensive. The evening shows are the best we have ever seen. The rooms were clean.

GOOD: most staff is friendly, the guest service is doing everything to help you, the food in the main dining areas is ok. The Royal IQ app is handy to have the only overview of all activities and excursions.

BAD: 1) Queues, queues, queues. On average we spent one to two hours (!) a day queuing. 30 minutes for the water slides. 30 minutes for the wave rider, 10 minutes for the breakfast, 30 minutes for diner (although we have MyTime, which is free dining moments), 1 hour (!) twice for guest services... and the list goes on. Sorry, we don't book holidays to queue.

2) Prices: The extras on the boat are just way overpriced. Half a glass of (not very good) red wine: 14 dollars. Really? Come on. That feels like a rip off, no matter if you can afford it or not. For that money we expect a very good wine. And the beverage packages don't make up for it. Internet: when you are three people, it comes to more than 300 dollars for 7 days. Excursions: you easily look at minimum 200 dollars per person, for sometimes not more than a (guided) city visit with a cheap lunch.

3) Quality of the food in the specialty restaurants. OK, we admit, we are foodies. We travel a lot and we love wining and dining. We don't expect three star menus on a ship, but if you ask ridiculous prices you should offer ridiculously great quality. And that's absolutely not the case. Far from it. Rather very average.

 

OVERALL: We are a bit disappointed considering the criteria that we rate as important being on holiday: value for money, ease of mind, entertainment and wining & dining.


 

Cabin / Stateroom
Efficient space, small balcony (6m2) with ocean view, shower, double bed with extra bed for our 10-year old daughter. A pity we had a steel construction beam on the right side of our balcony, it took away a big part of the ocean view on the right. Above it was deck 15, which is a public area. The noise of children running around was sometimes loud. But this was never a problem in the evenings or mornings. Only occasionally when we were in the room during daytime.

Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Food and Dining

Tip

Come prepared to be patient and to pay quite some extras. If that doesn't bother you, you are up for a great experience.



Was this review helpful? 8

6 Comments


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top