Queues of the Seas. – Size impacts Quality

Harmony of the Seas Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 38

Overall rating:

3 out of 5
Harmony of the Seas

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: August 07, 2016

Ship: Harmony of the Seas

Cabin type: Balcony

Cabin number: 14280

Traveled as: Family (young children)

Reviewed: 8 years ago

Review summary

Let's do the good to bad game.

EXCELLENT: the ship is an engineering marvel, and your jaws will drop the moment you set foot at the ship. It's like stepping into a DreamWorks movie. Choice of food in the main dining rooms is extensive. The evening shows are the best we have ever seen. The rooms were clean.

GOOD: most staff is friendly, the guest service is doing everything to help you, the food in the main dining areas is ok. The Royal IQ app is handy to have the only overview of all activities and excursions.

BAD: 1) Queues, queues, queues. On average we spent one to two hours (!) a day queuing. 30 minutes for the water slides. 30 minutes for the wave rider, 10 minutes for the breakfast, 30 minutes for diner (although we have MyTime, which is free dining moments), 1 hour (!) twice for guest services... and the list goes on. Sorry, we don't book holidays to queue.

2) Prices: The extras on the boat are just way overpriced. Half a glass of (not very good) red wine: 14 dollars. Really? Come on. That feels like a rip off, no matter if you can afford it or not. For that money we expect a very good wine. And the beverage packages don't make up for it. Internet: when you are three people, it comes to more than 300 dollars for 7 days. Excursions: you easily look at minimum 200 dollars per person, for sometimes not more than a (guided) city visit with a cheap lunch.

3) Quality of the food in the specialty restaurants. OK, we admit, we are foodies. We travel a lot and we love wining and dining. We don't expect three star menus on a ship, but if you ask ridiculous prices you should offer ridiculously great quality. And that's absolutely not the case. Far from it. Rather very average.

 

OVERALL: We are a bit disappointed considering the criteria that we rate as important being on holiday: value for money, ease of mind, entertainment and wining & dining.

Let's do the good to bad game.

EXCELLENT: the ship is an engineering marvel, and your jaws will drop the moment you set foot at the ship. It's like stepping into a DreamWorks movie. Choice of food in the main dining rooms is extensive. The evening shows are the best we have ever seen. The rooms were clean.

GOOD: most staff is friendly, the guest service is doing everything to help you, the food in the main dining areas is ok. The Royal IQ app is handy to have the only overview of all activities and excursions.

BAD: 1) Queues, queues, queues. On average we spent one to two hours (!) a day queuing. 30 minutes for the water slides. 30 minutes for the wave rider, 10 minutes for the breakfast, 30 minutes for diner (although we have MyTime, which is free dining moments), 1 hour (!) twice for guest services... and the list goes on. Sorry, we don't book holidays to queue.

2) Prices: The extras on the boat are just way overpriced. Half a glass of (not very good) red wine: 14 dollars. Really? Come on. That feels like a rip off, no matter if you can afford it or not. For that money we expect a very good wine. And the beverage packages don't make up for it. Internet: when you are three people, it comes to more than 300 dollars for 7 days. Excursions: you easily look at minimum 200 dollars per person, for sometimes not more than a (guided) city visit with a cheap lunch.

3) Quality of the food in the specialty restaurants. OK, we admit, we are foodies. We travel a lot and we love wining and dining. We don't expect three star menus on a ship, but if you ask ridiculous prices you should offer ridiculously great quality. And that's absolutely not the case. Far from it. Rather very average.

 

OVERALL: We are a bit disappointed considering the criteria that we rate as important being on holiday: value for money, ease of mind, entertainment and wining & dining.


 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Efficient space, small balcony (6m2) with ocean view, shower, double bed with extra bed for our 10-year old daughter. A pity we had a steel construction beam on the right side of our balcony, it took away a big part of the ocean view on the right. Above it was deck 15, which is a public area. The noise of children running around was sometimes loud. But this was never a problem in the evenings or mornings. Only occasionally when we were in the room during daytime.

Ship tip

Come prepared to be patient and to pay quite some extras. If that doesn't bother you, you are up for a great experience.

Ports of call

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Marseille (Provence), France

5 out of 5

La Spezia, Italy

5 out of 5
Was this review helpful? 38

6 Comments

zmobile    8 years ago

I like this feed. Great points being made

arustygal    8 years ago

Have seen other say Palma de Mallorca not a favorite. I booked Hop on Hop Off instead of a excursion for 2 reasons No. 1 Price about $20 for the bus and $100 for a tour. the bus covers everything you could want to see and you can get off anywhere you want. About an hour ride on the  bus to see all the highlights. My cruise is in October and I have used this type bus set up a multiple of places. Best way to see it all and not bust the budget

Daisymagic    8 years ago

You quite obviously didn't cruise in a sensible way! Breakfast in the peaceful solarium is perfect and provides all the same food! Use slides when the ship is not full, arrange your day appropriately. Drink package perfect, kir royal on the rising bar, would be only 2 dollars! Bubbly, beer and wines in package (plan and pay before going, so cheap). Don't go guest services at silly time, or call!

gonvi47c3cde    8 years ago

Great comments from both

ColeenTangerine    8 years ago

Did you realize you were on a floating tin can with SIX THOUSAND of your closest friends? You don't mention if you were waiting at peak times, but if you were, a queue is to be expected. Your Cruise Compass and signage throughout the ship should tell you where and when the crowds are. I have always found Royal Caribbean ships to be well appointed so crowds aren't an issue, and the service to be damn-near stellar. As for the food, you conflict yourself several times. You're a foodie, so are we. And we've never been disappointed. Regarding prices: have you ever heard of supply and demand? The reason the sundries shop charged me $18 for a bottle of Nyquil on the last night of the cruise is because they can.

doddser    8 years ago

Great review. Thanks

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