Grandeur of the Seas Cruise Review to Canada, New England, New York

Contributor Level: Purser

7+ cruises


Helpful Votes

2 out of 5

The worst room we had ever have

Sail Date: May 26, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

The worst room, in size, presentation and  "amenities"


Refrigerator,   under the dresser, cable on top of the dresser

the smallest room ever,

balcony barely fit  2 chairs and a table, no people

We of course asked for a change and they said "not available"

2 days without water

3 times the toilet stop working

no soap, or shampoo or nothing, when I asked they brought it.

out of the 6 shows just two where good i mean excellent, the other ones in the theater, where boring, noise and repetitive, we have lo leave the theater in one occasion.

The other ones  presented in the "Centrum" where absolute impossible to be seen, no space for all people.

The only wonderful experience where the people:

Room attendance did as much possible for us to be better.(not in his hands).

Formal Dining room beyond excellence

Windajamer, more than excellent, all of servers went beyond themselves to help.

Customer service good 2 persons specially.

The ship in general needs too much work, all the windows dirty.

Things broken here and there.

In the balcony you could see , dirt and unfinished parts.

So beside the wonderful people that help us.

In conclusion the ship was not a good experience.







Cabin / Stateroom
The worst room, in size, presentation and  "amenities"
Embarkation and Disembarkation
Ship Quality
Onboard Activities
Service and Staff
Food and Dining
Baltimore, Maryland
No time to do anything, no comment
Boston, Massachusetts
choose your excursions carefully
Portland, Maine
Eat in the places in which the locals eat
Bar Harbor, Maine
wonderful place not a chance to miss it. Food and views beyond dreams
Saint John, New Brunswick
wonderful place not a chance to miss it. Food and views beyond dreams
Halifax, Nova Scotia
wonderful place not a chance to miss it. Food and views beyond dreams


Repair the sheep, keep the glasses clean, not enough space for that many people

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