Hits and misses
Grandeur of the Seas Cruise Review to Canada, New England, New York
Sail Date: September 03, 2015
Ship: Grandeur of the Seas
Cabin Type: Inside
Cabin Number: 8077
Traveled As: Couple
Reviewed: 1 year ago
We planned this cruise as a relaxing get away from reality. The Grandeur allowed us to relax for the most part. The hits were for the most part a very friendly and helpful staff and crew. We had never stayed in an interior cabin before and were a little concerned but our concerns were short lived when we entered the "large" interior cabin. It was nice, clean and in the end large enough for us to not be crowded. The only miss with the cabin was that my wife had to exit the bed by climbing straight out. The cabinet did not allow her to walk out on her side. Our cabin steward,George, was great. The room was always clean and ready for us.
The itinerary was enjoyable. I especially liked Arcadia National Park and Fair Lawn Cemetery where the dead from the Titanic were buried. St. John's was not a highlight.The weather was nice and the seas were calm for the entire trip We enjoyed the nightly music in the Centrum, watching the ocean from the top deck and having a refreshing drink in the quiet Viking Crown lounge.
There were a few misses. I had trouble with the WIFI for most of the trip. We choose the plan for one device.and it was slow. The second day we were unable to get the device to load and the second and third days we received an error message that we were already signed on. After repeated visits and calls to customer services the problem was resolved by cancelling the first plan and buying a new plan. The other miss was the staff of the Park Cafe at the back of the Solarium. The wait staff were never ready for lunch, surly and rude to guests.
All in all, we had another relaxing cruise on Royal Caribbean. We did get to relax and get away from the everyday stresses, We enjoyed the cabin and the friendly and helpful staff along with the nightly music.
Food and Dining
Service and Staff
Cabin / Stateroom
The Viking Crown Lounge on deck 12 is a quiet, relaxing spot during the afternoon.