"Guest Services"

Grandeur of the Seas Cruise Review to Canada, New England, New York

Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

1 out of 5
Verified Review
8 Night Canada & New England (Baltimore Roundtrip)
Sail Date: September 18, 2014
Ship: Grandeur of the Seas
Cabin Type: Oceanview
Cabin Number: 4500
Traveled As: Couple
Reviewed: 3 years ago

Great serving people on board, from room attendant to waiter to barman, all wonderful.  Shore excursions were wonderful.  Guest services did no service and did not treat us as guests.  Trid to get room changed because of my husbands mobility limitations.  They said none available thoug only 1800 on cruise.  We were not even offered an upgrade which we would gladly have paid for.

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


5 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Too far from center and dining for my husband with mobility limitations.

Ship Tip

Try to get a room close to the center where entertainment takes place most of the day. Music, games,entertainment.

3 out of 5
5 out of 5
Was this review helpful? 3

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other Reviews Of This Sailing

*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top