horrible ship

Grand Princess Cruise Review to Hawaii
Experience: 7+ cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.3 out of 5
Grand Princess

15 Night Hawaiian Islands (San Francisco Roundtrip)

Sail Date: April 14, 2018

Ship: Grand Princess

Cabin Type: Balcony

Cabin Number: A326

Traveled As: Couple

Reviewed: 5 months ago

Review Summary

this was our 18th cruise,3rd with princess. We were very disappointed in the ship,staff and service. In 15 days our linens were changed twice. The ship is old and in need of serious repairs.Nothing about this ship lived up to Princess quality and service we've had on other cruises.

Embarkation

4 out of 5

Ship Experiences

Food and Dining

1 out of 5
Too difficult to get non-alcoholic drinks

Onboard Activities

1 out of 5
Pools were constantly closed for repairs. Too many art auctions, Gym was terrible. Too small, lack of machines. Cruise designed for crowds that were in bed by 9pm

Entertainment

1 out of 5

Service and Staff

1 out of 5
I am disabled and when I asked for help in the casino I was told by the staff to try harder. when I complained to the manager she just shrugged it off.. In the Crown Grill the first night service was excellent the second time it was awful. No consistency

Ship Quality

2 out of 5
This ship needs dry dock now. Tiles were missing from the hot tubs, pools were closed for repairs, Pipes leaked in hallways, our balcony door wasn"t just rotting away most of the bottom supports weren"t even there anymore. the rest of the ship wasn"t much better.

Cabin / Stateroom

1 out of 5

Ship Tip

Don" do it. Change now before you regret as we did.

Ports Of Call

San Francisco, California

5 out of 5

Honolulu, Oahu

5 out of 5

Lahaina, Maui

5 out of 5

Nawiliwili, Kauai

5 out of 5

Hilo, Hawaii

5 out of 5

Ensenada, Mexico

1 out of 5

Disembarkation

3 out of 5
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