Grand Princess Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

the good , the bad and the ugly

Sail Date: June 10, 2016

Reviewed: 1 year ago

Traveled As: Large Group

Room Type: Suite

The good: What wonderful people starting with my travel agent Gemini to the staff on board the ship all professional and courteous and my fellow travelers all having a great time.   I could not have been happier with these very fine people. The on board entertainment was the high point of the trip. David Williams at the piano bar was outstanding as well as two shows that really Wowed the audience.  thank you all


The bad: The couch that had the fold out bed had no mattress to speak of. I mean really how could you expect that anyone could get a decent nights sleep on that pathetically thin mattress.  .  Not to mention when it was folded out you could barely get past as the room was so small..


The ugly:   The arrival to the glaciers was never mentioned on the news platter.  Consequently only one person out of the nine of us traveling got to see the glacier as he was up early and happened to looking out when the ship passed the glacier. Why the high point of the trip which is featured in all the brochures  was not announced is incomprehensible. The feature article was about sea sickness and not a word about the glaciers.  The port cities however were featured in BOLD letters and featured informative articles about each city.  We came to see the glaciers and we were sorely disappointed when we found out at dinner that we had missed the glaciers .


Departing :  My mom is elderly and needs access to a bathroom in a timely manner. Making her wait two hours was problematic.  I think seniors and or people with disabilities should be given priority.


Also for some reason the worst DJ on the planet was hired on this trip who only seemed to think the YMCA was the only dance worthy tune.

Cabin / Stateroom
Couch/bed was the big problem. Could not sleep on the ridicuously thin mattress of the fold out bed. Otherwise the room was nice
Embarkation and Disembarkation
Disembarkation was problematic for my mom of 85 years with a two hour wait as she needed frequent use of the bathroom. The bathroom was not wheelchair accessible and always had a line.. Yet this was the bathroom for the waiting area of those with disabilities and in wheelchairs. Shouldn't seniors and those with disabilities should get priority disembarkation and a bathroom that is wheelchair accessible?
Ship Quality
Destinations and Excursions
Service and Staff
Food and Dining
Cruise Tracy Arm Fjord, Alaska
For some reason they did not announce the glaciers and we missed them


If you are traveling with a senior/ disabled person be sure to get a room that can hold the equipment ie a walker. there was no place to put a walker in our room and the small doors did not allow the walker and no grab bars etc not senior friendly
The staff however were the best always helpful

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