Disappointed!

Freedom of the Seas Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 43

Overall rating:

3.7 out of 5
Freedom of the Seas

7 Night Southern Caribbean (San Juan Roundtrip)

Sail date: December 02, 2018

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 8660

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Food only okay. Dress code that is "suggested" is largely ignored (baseball caps, shorts, cut offs, dungarees w/holes in them) worn to dinner including formal nights. Soda machines broken entire time. Passengers allowed to play bongos and guitars and hoot and holler loudly in Solarium. Mirror in bathroom delaminating. Beers on menu unavailable. Windjammer overcrowded and food pretty bad. Floor in Windjammer always wet with cones up and towels on floor. Breakfast in Dining Room takes 35 minutes and arrives cold. Never got food ordered such as bagel or tea. Assigned a table in dining room that was already very small for four people and then it was pushed up against a railing so really only room for three of the four of us, and we were constantly being bumped into by passers by. Had to request new table. No sommelier, had to produce card with deluxe drink pkg on it for every drink at dinner even when getting a second drink at same meal, food often came out luke warm. Props to our room steward, and one bartender who was very friendly. Otherwise service underwhelming.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Don't

Ports of call

Willemstad, Curacao

4 out of 5

Basseterre, St. Kitts

5 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Disembarkation

5 out of 5
Was this review helpful? 43

8 Comments

DottieDiehl    6 years ago

We were on FOS a few years ago & it was really nice. None of the above stated issues. I hope they’re resolved by our 2/17 cruise.

AshlixTee    6 years ago

I don't know, I just got off the JotS Saturday and sailed AotS 2yrs ago and there was a WIDE difference between the two and Jewel was definitely lacking. We did MDR for dinner and the menu said $30 up charge for lobster and other passengers said it was free. Also, one night, an hour had passed and we ONLY had our salad. The food finally came and we had to chug it down because the show across the ship was starting. 75 minutes to go between salad and dinner?! I wouldn't wait that long on land, why wait that long at sea? They do this WEEKLY, they knew what to expect. ⠀ **************** And there WERE people dressed super casual in the MDR. That's what the Windjammer is for. We expected better in Tides. First time I've seen people not abide by it. Holland America and MSC would have turned them away at the door, as they should. I wear the same floorlength CK dress from Texas on EVERY cruise and I hate formalwear, but I fall in line because thems the rules. ********* ⠀ The Windjammer floor WAS wet and dirty there were screaming kids EVERYWHERE on the ship ALL week. Our bathroom in our balcony was ho hum and the ceiling over my BED looked like it had an arrangement of dry boogers. I was too grossed to check. Our deck had chipped paint galore, unlike when I was on AotS. ******** ⠀ Its not having high standards for being pampered, its expecting a ship that focuses ON luxury and vacationers to do their one job and let us relax. I paid dang near 2k for us to be on JotS last week and did not feel like it was worth it, unlike on AotS, so there is no surprise across the fleet that they are lacking. ************ Different waves for different ships and this one was a bust, so I agree, every Royal ship is NOT made equal.

ericst    6 years ago

Mazdamiatalvr....dont worry. Some people do have not so great experiences but it's rare. My family has been on this ship, and many other Royal Caribbean ships and never had a bad experience. You just have to enjoy being pampered and not having to cook or clean for a week. And relax. I am sure you are going to have an amazing time!!!! Some people have really high standards and things just dont meet up to their expectations but it doesn't mean that ship or things on it wont be GREAT for you.

mazdamiatalvr    6 years ago

Im so sorry this was your trip! But I have to say please, please, please dont let this be our experience in April 2019! We've saved and saved and waited and waited. Saying some extra prayers!

Sionainn    6 years ago

We just had a bad experience on navigator.. some similar issues

Emo507    6 years ago

They've gone down hill.

wkeithgriggs    6 years ago

Wow. I'd hate to see what a one star review looks like... 😋

royalcruisers    6 years ago

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