Horrible

Item: Explorer of the Seas
Rating: 2.6
Author: geraldhenry1

Explorer of the Seas Cruise Review to Caribbean - Eastern

geraldhenry1

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

2.6 out of 5

9 Night Eastern Caribbean Holiday (Miami Roundtrip)

Sail date: December 29, 2023

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 9392

Traveled as: Couple

Reviewed: 3 months ago

Review summary

Every time I ordered room service food was cold and old. A string of hair was in one of my plates. Each time I ordered I had to wait about an hour for cold food. Why do I have to wait an hour for good that isn’t fresh. Room Stewart left dirty cleaning gloves and towels on top of my suite case. Beverages in the buffet dining area are or poured and people are sneezing and coughing over drinks. I would like to pour my own drink please. I believe this is unsanitary. Music was very boring mostly carribean. No real R&B, Rap etc. the music was mostly sung by an employee to water the music down. The diversity in music was not meeting my expectations like carnival. The club had teenagers in them and was located in the ice skating rink with teenagers on the dance floor drinking. The curfew for kids was 1am and the curfews was never enforced.. kids running around doing whatever they want. Kids were making all kinds of noise up and down halls. No real adult areas. Kids in jacuzzi s with perverts and adults. Overall a horrible experience and this was my 3rd time cruising with Royal. Each time was horrible I will not cruise with this cruise line again. To save a headache please choose Carnival cruise lines.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Club was boring and full of minors.. production shows was great with great props.

Entertainment

3 out of 5

Props were great but DJs were horrible and don’t play real music such as R&B, Rap, Jazz etc.. music was mostly watered down and not entertaining.

Children's Programs

Did not attend

Service and Staff

1 out of 5

Room service is horrible.. I ordered room service almost everyday. Each time it has arrived food was cloud and it took about an hour for each time to bring food.. why would the food be cold if I have an hour wait time? Food should be made to order. I received warmed up fries many times that were not fresh. Hair was in one of my plates. Room Stewart left dirt cleaning gloves and towels on top of my suitcase after cleaning rooms.. never was introduced to my Stewart until I requested face towels that were not in the room when I got there.

Ship Quality

3 out of 5

I think the layout was ok but I don’t like that the club is In the same area as the skating rink.

Cabin / Stateroom

3 out of 5

Balcony was great size