My cruise review - explorer of the seas

Item: Explorer of the Seas
Rating: 2.9
Author: KudaN

Explorer of the Seas Cruise Review

KudaN

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

2.9 out of 5

13 Night Canaries & North Africa (Southampton Roundtrip)

Sail date: October 05, 2019

Ship: Explorer of the Seas

Cabin type: Balcony

Cabin number: 8328

Traveled as: Couple

Reviewed: 5 years ago

Review summary

Do not book with Royal Caribbean. I promise you will thank me!

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5

Cabin was good. Steward was great! The rest of the staff were not good especially the managers.

Ship tip

Do not book with Royal Caribbean if you want a great holiday, book with P&O Cruises. Royal Caribbean does not know the meaning of Good customer service neither do they know what fair pricing mean. They broke our bag and wanted to offer us $25 which was nowhere enough. The room service took 3 hours to arrive and with the wrong food. Cabin Steward was powerless as he did not have the tools to make our holiday enjoyable. Overall a rubbish cruise from a rubbish company. Stay clear!!!

Thumbs up

Ports of call

Gijon, Spain

1 out of 5

Worst place to go! Nothing to do! Very dirty looks like something out of an ancient movie.

Thumbs Up 0

Le Havre (Paris), France

5 out of 5

Wow I did not know La Harve was so nice.

Thumbs Up 1

Vigo, Spain

3 out of 5

Southampton (London), England

5 out of 5

Disembarkation

5 out of 5

12 Comments

cshorlock 5 years ago

A cruise is what you make it. If you have a bad entitled attitude the staff will not help you. Enough said

Thumbs Up 0

Flag

Theditchmuster 5 years ago

over 25 cruises with royal.... 1 with p & o enough said!!!

Thumbs Up 1

Flag

Cruisen7 5 years ago

P & O are a cheap cruise line - happy to book RC and Celebrity for better everything

Thumbs Up 1

Flag

Sugar68 5 years ago

My very first cruise was on this ship with this line. My wife and I loved it, the food, service, and experience was terrific. As for the luggage, could the airline have broken it? I'm sorry your vacation was not what you were expecting. But like others have said, I'd give them a second chance. File a complaint and go from there. My first cruise on princess wasn't that great and like you I swore I'd never go back. But I'm glad I did since every cruise I've taken with them since has been fantastic. Someone once said, "forgive, but never forget".

Thumbs Up 0

Flag

lol1964 5 years ago

Funny we’d always choose RCI over P&O Never had a problem tbh ,wasn’t a great time of year for the destinations either Your ship is about to be upgraded soon as well

Thumbs Up 2

Flag

freehawk 5 years ago

Try them again, everyone deserves a second chance.

Thumbs Up 2

Flag

derftegel 5 years ago

Remember you are dealing with humans with whomever you book with.

Thumbs Up 1

Flag

mschleich 5 years ago

Sorry your trip was ruined by a broken bag and bad room service. This was certainly counter to our experiences on Royal but I am sure things do go very wrong.

Thumbs Up 1

Flag

rodrigvan 5 years ago

Never had an issue on any of my Royal Carribean cruises. Sorry you didn't enjoy yourself. They are definitely worth trying again though.

Thumbs Up 1

Flag

BASSON61 5 years ago

Sailed with Royalcaribbean 10 times never had a problem every now and then just a little hiccup but work through you’re always going to encounter hiccups on any vacation don’t let that ruin the whole thing for you don’t give up on cruising or Royalcaribbean I love the cruise

Thumbs Up 1

Flag

crazycruisinman 5 years ago

Wow...sorry you had a bad time...we cruised with Royal Caribbean many times and had the best times...we love cruising...🙃🙃🙃

Thumbs Up 1

Flag

NJCruiseGuy 5 years ago

Sorry you had a bad experience. We love Royal Caribbean and have always had a great time..

Thumbs Up 2

Flag

Other reviews of this sailing

6 nights is just right

A lovely relaxing trip.