Overall, a first fantastic cruise. The staff must be praised for their attention to customer care. Entertainment was excellent and range of evening events. Don't agree with the customer tier system-a little outdated. We need to embrace all customers as equals. Apart from that little moan-a fantastic holiday.
Embarkation
5 out of 5
An extremely smooth, efficient and effortless embarkation
Ship experiences
Food and Dining
5 out of 5
The food was varied with a wide selection of food types. Dining in the evening was also very good, excellent service. To be honest, we didn't use the speciality restaurants-why would you with so much food available at other times?
Onboard Activities
3 out of 5
Day time activities were predominanently aimed at younger passengers. Entertainment in the evenings was varied, particularly range of shows offered in the theatre and a spectacular ice show. Credit must also be paid to Perry Grant who was extremely entertaining.
Entertainment
4 out of 5
Extremely professional and varied. See previous comments.
Service and Staff
5 out of 5
The level and standard of service is to be highy commended. The staff evidently work their socks off to ensure customer satisfaction.
Ship Quality
4 out of 5
Ship's design was engaging. However, felt the outer top deck was completely wasted-perhaps due to weather? Hardly used-perhaps it would serve better as a panoramic bar-similar to Dizzie's bar.
Cabin / Stateroom
5 out of 5
Happy with the cabin-spacious and comfortable for 2 people. Guess it would be more tricky for families. Why does the bed back onto the window? We moved ours sideways to open up the window view. Much nicer!
Ship tip
A great ship to sail on. I disagree with some rviews that it is a little tired. Perhaps it is but i'd rather be comfortable than coping with larger numbers n some of the larger ships.
Booked an excursion through Shipmate app. Thank you to Anastacia who was excellent and no reflection of the star rating. I awarded it two due to the visa situation and the obsessive passport being stolen patter by Royal Caribbean staff. Not a great way to put guests at ease.
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