A great cruise but with some reservation

Explorer of the Seas Cruise Review to Caribbean - Western
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

4 out of 5
Verified Review
Explorer of the Seas

7 Night Western Caribbean (Miami Roundtrip)

Sail Date: December 17, 2006

Ship: Explorer of the Seas

Cabin Type: Oceanview

Traveled As: Family (older children)

Reviewed: 8 years ago

Review Summary

The ship was beautiful and had all the accommodations you could imagine. Was not happy with how Royal Carribbean treated us when our original itinerary had to change because of a medical emergency. We choose this itinerary because there were places we had not ever been to before and wanted to visit. Two of the original destinations were taken away from us and one added that we had been to several times before. The tendering process was horrible. Since the ship was not permitted to dock at the port because of our delay, we had to tender to shore. The process was not organized and a huge mess. What a disappointment. The staff on the ship couldn't have been nicer. Friendly everywhere you went and always there to make sure your needs were met.

Ports Of Call

Cozumel, Mexico

3 out of 5
Went snorkeling and loved it. Food was OK -- a lot of flies!

Costa Maya (Mahahual), Mexico

1 out of 5
This port was also taken away from our itinerary because of the medical emergency. Very, very disappointed with the cruiseline.

George Town, Grand Cayman

3 out of 5
Took a tour of the city, rum factory, turtle farm and Hell. OK. City was packed with people.

Belize City, Belize

1 out of 5
This port was taken away from us because of the medical emergency. What a huge disappointment!! Not happy with how Royal Carribbean made this decision and did nothing to compensate for the change.

Cozumel, Mexico

3 out of 5
Went snorkeling and loved it. Food was OK -- a lot of flies!

George Town, Grand Cayman

3 out of 5
Took a tour of the city, rum factory, turtle farm and Hell. OK. City was packed with people.

Belize City, Belize

1 out of 5
This port was taken away from us because of the medical emergency. What a huge disappointment!! Not happy with how Royal Carribbean made this decision and did nothing to compensate for the change.

Costa Maya (Mahahual), Mexico

1 out of 5
This port was also taken away from our itinerary because of the medical emergency. Very, very disappointed with the cruiseline.

Pros: The staff on the ship were fantastic! Always made you feel like you were their first customer. Activities on board were first-class. So much fun!

Cons: Our itininery was changed because of one passenger who became ill and we had to go back to port at Miami first day at sea. Two of our original destinations were taken away, which meant that we had to stay two days at one of our original destinations and another one was added by Royal Carribbean.

Recommends Explorer of the Seas? No.

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