First and last time on a Royal Caribbean cruise.

Item: Enchantment of the Seas
Rating: 2.3
Author: patriciabeckenh

Enchantment of the Seas Cruise Review to Caribbean - Southern

patriciabeckenh

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 34

Overall rating:

2.3 out of 5

Verified Review

12 Night Southern Caribbean (Baltimore Roundtrip)

Sail date: February 05, 2022

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 7565

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Like I said, first and last time with Royal Caribbean.

Embarkation

1 out of 5

I lugged my own luggage onboard because there was place to drop it off and nobody indicated how to do so. There needed to be better signage.

Ship experiences

Food and Dining

2 out of 5

The drink machine consistently ran out of various products. If you did not go to the formal dining room, the only place to eat was in the solarium that had a very limited menu.

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5

Little to no help with luggage. I was assigned to a table for dinner with people I did not know and did not want to be in such close proximity due to COVID. Getting a table in the dining room was difficult. I selected a 6 pm dinner time and was told that that time was busy and that I should come at 7:30. Were other guest told to arrive at a time that was not of their choosing?

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5

Too small, situated under pool and hot tub room. I had to move to another room(that I had to move and not with help from attendant. Rooms had shower curtains that were to small. The first cabin did not have door sticker, hair dryer, or a closet with a door that closed. The safe was broken. If there had been more than one person, one person would not have been able to walk to the other side of the bed because vanity and tv were in the way. The other side allowed a foot to walk to side of bed.

Ship tip

Treat your guest better.

Thumbs up

Disembarkation

4 out of 5

12 Comments

rcqueen 2 years ago

You mentioned the dining room and solarium as the only dining options. Didn’t you find the Windjammer?

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justlovincruisin 2 years ago

Things were so bad I'm a little surprised you didn't fly home from the first port.

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NJCruiseGuy 2 years ago

Someone needs to just stay home

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izrgreen 2 years ago

Sorry

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Gwbigdog 2 years ago

Oops 😬

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jimbo502 2 years ago

Cruising is not for you.

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cruising2004 2 years ago

Sorry you were not pleased.

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

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Curt34 2 years ago

Thanks for sharing your experience.

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VAcruisenut 2 years ago

Sorry your cruise didn’t meet your expectations. We’ve cruised on the Enchantment of the Seas four times (twice out of Baltimore) and always had a great time. It can’t compare to today’s “super” ships, but having started cruising on the Sun Viking we prefer the smaller ships and tight knit crews we find every time we sail aboard a vision class ship. We also enjoy the motion of the ocean found with these smaller ships. Hope you continue to cruise and find your desired ship!

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CruzeFan 2 years ago

Thanks for the review. We’ve always had a great experience with Royal Caribbean and have had nothing compared to what you mentioned. It sounds like cruising is not for you or you did no research prior to booking on picking your own cabin, finding out where to drop your luggage, etc.

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javawoody 2 years ago

Cruising does not seem right for you

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