very relaxing, but the whole experience has some flaws

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 45

Overall rating:

4.2 out of 5
Enchantment of the Seas

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: March 02, 2020

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 7008

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

We did enjoy the relaxation of a sea cruise and the staff was our favorite thing, but the amount of walking required will make it unlikely that I will ever do it again.

Embarkation

5 out of 5
The staff was very organized and very pleasant. We found our stateroom with no problems. The ship sailed on time.

Ship experiences

Food and Dining

5 out of 5
Very clean, well organized. The food was delicious and plentiful. But the staff was the real bonus. They were friendly, attentive and always available when needed. Kudos to our waiters, Reynaldo, Miguel and Alexander.

Onboard Activities

2 out of 5
The pools did not open until 8 AM. I need a morning swim for my arthritis. The Solarium pool was very cold. I used it for two days and then couldn't tolerate it anymore. There was only me in the pool and I can understand why. Why was it kept so cold?

Entertainment

5 out of 5
The musical reviews in the theater were wonderful. We enjoyed the talented and energetic young people who performed for us. The musicians at the Bolero were great too.

Service and Staff

5 out of 5
Our room attendant, Dindo, was wonderful. Not only was he prompt, he was truly concerned for our welfare. Our room was always clean and he was always available. Our dining staff was also very wonderful. Reynaldo and Miguel were truly joyful people and we enjoyed our time with them very much.

Ship Quality

4 out of 5
Everything was clean and well kept. The pool deck was spilled on all the time and there was always someone there to fix it and keep it safe. That's a really hard job.

Cabin / Stateroom

4 out of 5
The cabin was small and the shower was hilariously small. But that was our choice. Dindo always kept it clean and easy to move around it. The beds were very nice, and rocking to sleep with the movement of the ship was a dream.

Ship tip

Please tell people about how much walking is required on a ship, My knees are old and achy and I had to walk a half a block just to get a drink of water. You need to tell people that there is a lot of walking required.

Ports of call

Galveston, Texas Did not visit port

We came there just to get on the ship, not to see the town.

Cozumel, Mexico

4 out of 5
We did the dolphin experience and some snorkeling. Again getting off and back on the ship requires A LOT OF WALKING. The outing was fantastic and worth the trip.

Disembarkation

1 out of 5
You need to communicate better with the passengers when they will be getting off the boat. We waited for two hours for our turn; no bathroom close by, no services available. Let people know that they still have time to exercise, have a drink or something to pass the time. We were among the last 50 passengers off the boat.
Was this review helpful? 45

8 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.

javawoody    3 years ago

Thanks for the review and sharing your story

CruiseQueenNH    4 years ago

You'll find there's generally a lot of walking on any cruise. A good idea might be to start walking a little bit around your neighborhood to build your strength up. Second, most of the time, the Debarkation instructions are clearly written on your Activities Schedule the day before debarking the ship for the last time. I would suggest reading that and then if you have any further questions about debarking, go to Customer Service on the ship...that's what they're there for!

NoSnoozeCruiser    4 years ago

I was on this same cruise. Much smaller and older boat. Thank God my cruise was free. I won't be on this boat again.

15mustang    4 years ago

This is a pretty small ship. They don't heat the pools so they can be pretty cold at times.

rookmate    4 years ago

walk every day for a couple of months. build up your strength.

CruzeFan    4 years ago

Enchantment is actually a relatively small ship compared to newer ships, so there is much less walking on it than many ships.

katelynolson    4 years ago

Maybe try a smaller ship next time for the less walking. We loved Serenade

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