Mediocre Cruise Experience

Item: Enchantment of the Seas
Rating: 3.2
Author: jbcalom

Enchantment of the Seas Cruise Review to Caribbean - Western

jbcalom

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 29

Overall rating:

3.2 out of 5

Verified Review

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: December 23, 2019

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 3119

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

I'll think I'll try a different line next time. I used Carnival last time and it had more activities and more dining options.

Embarkation

5 out of 5

Very streamlined

Ship experiences

Food and Dining

1 out of 5

Buffet was terrible. Cold Food. Too Crowded. Food wasn't fresh.

Onboard Activities

2 out of 5

Trivia games. Not much else that interested us

Entertainment

2 out of 5

Comedian was good. Terrible music. The three piece combo was horrendous. Spent about 30 minutes doing a very irritating sound check. Way too loud. The cover band was pretty decent.

Service and Staff

5 out of 5

The staff was very good. Very Courteous and efficient. Especially liked the staff at "The Chops" Restaurant.

Ship Quality

1 out of 5

Terribly maintained. First thing I noticed was the incredibly dirty windows throughout the ship. Trash was not quickly picked up.

Cabin / Stateroom

4 out of 5

Didn't have an outlet next to the bed which was needed for my CPAP Machine.

Ports of call

Galveston, Texas

4 out of 5

Efficient.

Thumbs Up 2

Cozumel, Mexico

4 out of 5

Efficient

Thumbs Up 1

Disembarkation

4 out of 5

Incredibly long walk from the ship exit to the Shuttle buses.

7 Comments

DMS60 4 years ago

Think you should have done more research since it is an older smaller ship.

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Cruiserike0322 4 years ago

Sorry for your disappointment

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basssacker 4 years ago

I’m amazed how people can give a bad review yet when you follow up on there other experiences there is nothing posted I’m still a believer in you get what you make of it!

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deboftheseas 4 years ago

Try a bigger Royal Caribbean ship next time

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juliealeshire 4 years ago

As to you cpap. Every time we get to our room we ask our cabin stewart for an extension cord and distilled and it has been delivered within an hour on the 3 different ships we have been on.

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juliealeshire 4 years ago

We loved Enchantment you should do some research before going on any ship. U tube has lots of videos.

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robandsteph 4 years ago

Did you try the main dining room for meals? Did you research entertainment before booking the cruise? Yes, she is an older ship, but you were on a vacation!! If windows were dirty, then go out on deck, stand by the rail and enjoy the ocean!! We love EOS, and will sail again on her in February.

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