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Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 49

Overall rating:

3.9 out of 5
Verified Review
Enchantment of the Seas

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: November 25, 2019

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 2079

Traveled as: Couple

Reviewed: 4 years ago

Review summary

The excursion was great, shows were great. Which time on ship was more enjoyable. Did not like paying extra for activities and gratuities.

Embarkation

3 out of 5
The trip was alright,could improve on cleaning, guest interaction and

Ship experiences

Food and Dining

3 out of 5
The chops restaurant was not worth the money you spent. The atmosphere was the same has the big dining room. Food was ok I did not have a vegetarian choice and you had to pay a gratuity fee.

Onboard Activities

3 out of 5
The jump zone and rock climbing wall was closed. Fitness center I paid for class pass but times were not good and one morning I did not get to go to any class because I did not have clean towels to take a shower afterwards.

Entertainment

5 out of 5
I went to the live production and really enjoyed myself.

Service and Staff

3 out of 5
No clean towels on Tuesday morning, we had a leak Monday night and had to use all our towels. The dining staff was used in all food areas even Chops did not understand why I had to pay a extra gratuity.

Ship Quality

3 out of 5
Windows needed to be wash and tables were not kept cleaned. Coffee was not kept made on deck 9. Walking through the area where the rooms are to get to dining area first day I was yelled at.

Cabin / Stateroom

4 out of 5
Other than no clean towels Tuesday morning, our room was kept cleaned,

Ship tip

Order the drink of the day, no gratuity is added. The shops were nice and the live production were great. The galley tour was great, but you paid for that and a gratuity fee.

Ports of call

Galveston, Texas

5 out of 5
The port was great and we stayed at a local hotel.

Cozumel, Mexico

5 out of 5
The excursion was great.

Disembarkation

5 out of 5
Very smooth enjoyed the ferry ride .
Was this review helpful? 49

4 Comments

wgammon1    4 years ago

Glad you had a good cruise. Thanks for the great review.

robandsteph    4 years ago

The crew members onboard are not paid a lot for the jobs they do, so the extra gratuities are shared to supplement their pay. All cruise lines charge for extra things and activities plus a gratuity.

katherineleighcarter    4 years ago

Did you call and ask for more towels?

15mustang    4 years ago

All cruise lines charge gratuity.

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