Exciting first time cruise with incredible staff

Item: Enchantment of the Seas
Rating: 4.7
Author: cjanosek

Enchantment of the Seas Cruise Review to Caribbean - Western

cjanosek

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 30

Overall rating:

4.7 out of 5

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: July 17, 2019

Ship: Enchantment of the Seas

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Our cruise was an awesome first experience for me. If I could do it again I would opt for the wifi package because the app only works if you have cellular service. We skipped Costa Maya due to a mechanical issue overnight on the first night of the voyage and the captain took us to Progreso instead which was a much neater experience from what I've been told! Cozumel was wonderful and everyone on board the ship helped make the trip memorable to us. Will definitely be returning to sail again!

Embarkation

5 out of 5

Embarkation went smoothly and everything was explained very well. Lines were not long.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

The stage shows and late night comedians were incredible!

Service and Staff

5 out of 5

Our stewardess Rosie, must have been sleeping under the bed because it seemed like every time we turned around our bed was completely made up. Allwyn and Alvin were our waiters and they were both incredibly polite, caring, funny, and stopped at nothing to make our dining experience the highlight of the trip, this attitude was shared amongst all the staff we came in contact with throughout our voyage.

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

The cabin layout allowed much more room than I had originally anticipated. We had no problem unpacking and stowing our suitcases under the bed.

Ship tip

Go to the late night comedy if possible, the comedians censor themselves during the early shows due to children in the audience.

Thumbs up

Ports of call

Cozumel, Mexico

5 out of 5

We went to the Nachi Cocom from the cruise terminal! It was $17 USD each way for up to 4 people in a cab. The club itself was awesome, bluest water I've ever seen and got to snorkel with sea turtles in the wild in the palancar reef!

Thumbs Up 19

Disembarkation

3 out of 5

Long lines and waiting to get off the ship, longer lines and waiting to make it through customs.

2 Comments

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