Stinky Stinky

Item: Enchantment of the Seas
Rating: 3.9
Author: teacher77075

Enchantment of the Seas Cruise Review to Caribbean - Western

teacher77075

Contributor Level: Deck Hand

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 23

Overall rating:

3.9 out of 5

Verified Review

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: June 10, 2019

Ship: Enchantment of the Seas

Cabin type: Inside

Cabin number: 2123

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

We really enjoyed the cruise with the exception the cabin. The smell was awful and didn’t allow me to relax and enjoy my stateroom. All of our belongings had a horrible smell when we returned home....EVERYTHING had to be washed and/or deodorizer.

Embarkation

4 out of 5

Ship experiences

Food and Dining

5 out of 5

Awesome!

Onboard Activities

5 out of 5

Bingo, Live Bands, Karaoke, Casino......awesome!

Entertainment

5 out of 5

The bands did an awesome job!

Children's Programs

3 out of 5

Teen program could be improved....

Service and Staff

4 out of 5

Friendly and Accommodating!

Ship Quality

5 out of 5

Clean!

Cabin / Stateroom

1 out of 5

Terrible...terrible smell the entire cruise. Smelled like mildew and my allergies were at their worst. I complained the moment I approached my room. The smell was outside and inside the cabin. I went to the front desk and spoke with a supervisor....they didn’t send anyone to check it out but told me they would take care of it. They attempted to deodorize....but that didn’t take care of it. I complained to my room attendant on the 2nd day and the supervisor again the 3rd day.....the problem was never resolved and I didn’t receive a new room. This definitely discourages me from going on another cruise with Royal Caribbean.

Ports of call

Galveston, Texas

4 out of 5

Cozumel, Mexico

5 out of 5

Disembarkation

4 out of 5

2 Comments

Other reviews of this sailing

Great trip

This was our family first Cruise, with Royal Caribbean Enchantment of the Seas. The entire staff were attentive to our needs and I will definitely bring my family to a Royal Caribbean Cruise again. Thank you for the great hospitality you showed us.