Nice to be on a less-crowded cruise, but communications, entertainment, and staff disappointing

Enchantment of the Seas Cruise Review to Caribbean - Bahamas
Experience: 4-6 cruises
Review: 1
Helpful Vote: 1

Overall Rating:

3 out of 5
Verified Review
Enchantment of the Seas


Sail Date: October 07, 2016

Ship: Enchantment of the Seas

Cabin Type: Oceanview

Cabin Number: 4028

Traveled As: Couple

Reviewed: 2 years ago

Review Summary

When you leave Miami as Hurricane Matthew is hitting the Florida coast, your 2800 passenger ship leaves with 1600 passengers.  It was nice to be on a less-crowded ship.




- We were told by email that we couldn't check in until 5 pm.  Reality was that we checked in fine at 3:30 pm.


- We didn't know that we were skipping Coco Cay until we go on board.  That seems unfair.


- I got targeted by the comedian during the opening show -- made fun of my laugh, my clothes, even my name.  ("Mark? Did he just bark at me?"). What's the point of having a comedian attack people on vacation?  He was stupid and not funny, but it still ruined my night on vacation.  Why hire that kind of comedian for a cruise ship?


- The staff were clearly unhappy with the smaller crowds.  The dining room staff were bored.  I had a bar staff tell me that my wife and I that we were "losers" for doing so poorly on trivia.



Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

5 out of 5


1 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports Of Call

Miami, Florida

5 out of 5

Cococay (Cruise Line's Private Island)

1 out of 5
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