Enchantment of the Seas Cruise Review to Bermuda

Contributor Level: Third Mate

2-3 cruises


Helpful Votes

3 out of 5

A Cruise to Never Never Land

Sail Date: October 26, 2012

Reviewed: 4 years ago

Traveled As: Couple

Room Type: Balcony

It was understandable that Bermuda was not going to happen, not whilst Hurricane Sandy made its way up the North East coast. However the announcement was not made to the ship's passengers until most had already been on board, unpacked and were ready to set sail. Those who opted to leave being told they would have to carry off their own luggage, something my wife and I were incapable of doing. Despite the cruise line refunding our Bermuda Port taxes and a small refund based on the size of stateroom booked, I don't feel fully recompensed for the disappointment endured throughout the week anchored in the Chesapeake Bay. Yes the food was good, Yes, the entertainment continued as scheduled, but there was always the feeling that the cruise line were not playing fair. The savings to them in unused fuel alone, by not sailing to Bermuda must have been phenomenal not to speak of savings in the amount of food that was not necessary to feed those passengers left on-board. To the passenger all the costs associated with sailing where the same, we still had to pay full price for our drinks, photos, gratuities, internet etc. I would like to see the cruise line offer a % discount on a future cruise for all those who endured \"The Cruise to Nowhere\" or the Peter Pan cruise, where we were taken to 'Never Never land'.

Pros: The comarderie of those other passengers in the same situation as ourselves\, determined to make the most of what available under the circumstances.

Cons: The fact that we never got to cruise anywhere other than the Chesapeake Bay

Recommends Enchantment of the Seas? Yes!

Cabin / Stateroom
First time I could afford a balcony suite\, but never got to open the door and go on the balcony\, all decks being locked off\, we had to stay below decks.
Ship Quality
No doubt this is a fine ship and crew\,
Food and Dining
On previous cruises the Windjammer would have food from different regions\, Chinese\, Italian etc on different days. Not this time all the same every day\, more cost cutting on behalf of the cruise line
Service and Staff
A fine bunch of Ladies and Gentlemen always willing to listen and to try and make things more comfortable
So apparent the Cruise Director and his staff were out of their league\, cheap keys rings etc given to guests taking part in the games etc.

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