Disappointed

Item: Enchanted Princess
Rating: 2.9
Author: Cargirl

Enchanted Princess Cruise Review to Caribbean - Western

Cargirl

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 7

Overall rating:

2.9 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Ft. Lauderdale Roundtrip)

Sail date: July 13, 2024

Ship: Enchanted Princess

Cabin type: Inside

Cabin number: B236

Traveled as: Large Group

Reviewed: 2 months ago

Review summary

First Princess cruise and probably last. Very disappointing. Short staffed, tasteless, low quality food, took 45 minutes to get water at bars, room service was missing something from every order, no hand sanitizer and staff was not very sociable. Eight out of nine of us ended up with covid.

Embarkation

5 out of 5

Easy

Ship experiences

Food and Dining

2 out of 5

Food was bland and low quality. Bars were understaffed and very slow.

Onboard Activities

3 out of 5

Pools were very cloudy.

Entertainment

4 out of 5

Two of the comedians were very good.

Service and Staff

3 out of 5

Room steward was amazing. The rest of the personnel was not very sociable, possibly because they are short staffed. Never saw anyone cleaning public areas.

Ship Quality

1 out of 5

Layout was terrible and there was minimal access to the outside. Never saw anyone cleaning and it was rare to find hand sanitizer.

Cabin / Stateroom

3 out of 5

Basic interior cabin. It was kept clean.