Disappointed

Item: Enchanted Princess
Rating: 2.9
Author: Cargirl

Enchanted Princess Cruise Review to Caribbean - Western

Cargirl

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

2.9 out of 5

Verified Review

7 Night Western Caribbean With Mexico (Ft. Lauderdale Roundtrip)

Sail date: July 13, 2024

Ship: Enchanted Princess

Cabin type: Inside

Cabin number: B236

Traveled as: Large Group

Reviewed: 5 months ago

Review summary

First Princess cruise and probably last. Very disappointing. Short staffed, tasteless, low quality food, took 45 minutes to get water at bars, room service was missing something from every order, no hand sanitizer and staff was not very sociable. Eight out of nine of us ended up with covid.

Embarkation

5 out of 5

Easy

Ship experiences

Food and Dining

2 out of 5

Food was bland and low quality. Bars were understaffed and very slow.

Onboard Activities

3 out of 5

Pools were very cloudy.

Entertainment

4 out of 5

Two of the comedians were very good.

Service and Staff

3 out of 5

Room steward was amazing. The rest of the personnel was not very sociable, possibly because they are short staffed. Never saw anyone cleaning public areas.

Ship Quality

1 out of 5

Layout was terrible and there was minimal access to the outside. Never saw anyone cleaning and it was rare to find hand sanitizer.

Cabin / Stateroom

3 out of 5

Basic interior cabin. It was kept clean.

Ship tip

Be prepared to get sick. Overcrowded and no way to clean your hands.

Thumbs up

Ports of call

Cozumel, Mexico

3 out of 5

Belize City, Belize

1 out of 5

Waste of time. We just walked around port.

Thumbs Up 0

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Beautiful beaches.

Thumbs Up 0

Disembarkation

5 out of 5

Easy and quick.

12 Comments

2022retired 4 months ago

Review sounds fake and exaggerated. Not sure you should be on a cruise ship since you can’t tell the truth in your review.

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robindeberry 4 months ago

We sailed this ship in May and loved it. Going again in March with friends. The food quality on all cruise lines is not what it used to be but this ship has a great buffet.

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joditorres91 4 months ago

I just cruised on her in may and loved it so much that I booked the love boat cruise for next month. Sorry your experience was so bad but mine was fantastic. Also booked the sun in November. Hope you find a cruise line you love. One thing I do have to agree with was the room service but we ordered on the last night right before they shut down so I have to chalk it up to that.

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1960cruiser 5 months ago

Questionable review at best. I've cruised twice on Enchanted Princess and did not experience anything close to this person's complaints. Timeliness on waiting for a water.....45 minutes?.....not likely. People always complaining about getting covid, so what, it's not the big news tag line that it was 4 years ago. Perhaps if you spent more time enjoying your cruuse rather than complaining about every petty issue, I'm willing to bet you would have a better cruise.

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booger1xx 5 months ago

People are always quick to blame the cruise line when they get Covid. Now I maybe could see it because of the o called lack of sanitizer if you got sick with norovirus. Unless your cruise was longer than 10 days catching Covid was probably nil. Covid gestation period is 7 to 10 days before symptoms show. Who’s to say whatever you got came from the ship and not a port you visited?

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javawoody 5 months ago

Sorry , my experience with Princess has been quite different

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dal275 5 months ago

We were on the same cruise. I agree with your comments! Most of us got Covid also! 3 members of our group spent 2-3 days in their cabin. The rest got sick after we returned. Definitely ruined our vacation. There was very little hand sanitizer around the ship. The food was marginal. I expected better food on a higher end cruise line. The ports were not great. We are from New England and have nicer beaches here (except for the clear warm water!)

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cruising2004 5 months ago

Sorry you had a disappointing cruise.

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BarbSeymour 5 months ago

Loved our Princess cruise . Everyone's expectations are different. As far as covid it's up to each individual to be proactive for themselves don't expect others to do it for you . I've never gotten it . Carry hand sanitizer if that's what you feel you need .

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Gwbigdog 5 months ago

Oops, sorry, thanks. Never experienced that myself.

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karlgrgurich 5 months ago

Never been our experiences on any Princess ship. Covid is a respiratory disease. Hand gel does not prevent transmission. Masks prevent transmission. Gel is helpful to prevent other diseases.

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HeavySeas 5 months ago

Thanks for sharing your cruise experience

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Other reviews of this sailing

Long lines everywhere and bad food