Bad service, tiny balcony rooms,low quality food in main dining and specialty restaurants

Item: Enchanted Princess
Rating: 1
Author: Passenger77777

Enchanted Princess Cruise Review to Caribbean - Southern

Passenger77777

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 171

Overall rating:

1 out of 5

Verified Review

20 Night Caribbean Explorer (Ft. Lauderdale Roundtrip)

Sail date: December 29, 2022

Ship: Enchanted Princess

Cabin type: Balcony

Cabin number: E442

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Very inexperienced ,slow and poor service,low quality food in main dining and specialty restaurants,tiny balcony rooms with even tinier balconies and super small bathrooms, medallion is a joke most time it would t work and waiters would write all orders by hand.

Embarkation

1 out of 5

Embarkation was smooth

Ship experiences

Food and Dining

1 out of 5

Low quality food, bad and inexperienced service

Onboard Activities

1 out of 5

Pool was crowded and was. Rey difficult to impossible to find chairs during sea days. People fighting constantly over it, bad and very lazy service

Service and Staff

1 out of 5

The worst service I’ve ever experienced through my over 60 cruise experience. Just small amount of staff knew what they are doing and the rest were trainees not easy trainable…

Ship Quality

1 out of 5

The piazza was beautiful, back of the theater smelled like mold,slow elevators, super small balcony cabins

Cabin / Stateroom

1 out of 5

Tiny balcony room with only one chair and table, no sofa to sit, bathrooms and shower tiny with hardly any counter space, no even space for toilet paper so you keep it on the counter, balcony so small so if you’re 5’9 and sitting facing water your knees are tightly against the balcony glass.