Bad service, tiny balcony rooms,low quality food in main dining and specialty restaurants

Item: Enchanted Princess
Rating: 1
Author: Passenger77777

Enchanted Princess Cruise Review to Caribbean - Southern

Passenger77777

Contributor Level: Second Mate

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 192

Overall rating:

1 out of 5

Verified Review

20 Night Caribbean Explorer (Ft. Lauderdale Roundtrip)

Sail date: December 29, 2022

Ship: Enchanted Princess

Cabin type: Balcony

Cabin number: E442

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Very inexperienced ,slow and poor service,low quality food in main dining and specialty restaurants,tiny balcony rooms with even tinier balconies and super small bathrooms, medallion is a joke most time it would t work and waiters would write all orders by hand.

Embarkation

1 out of 5

Embarkation was smooth

Ship experiences

Food and Dining

1 out of 5

Low quality food, bad and inexperienced service

Onboard Activities

1 out of 5

Pool was crowded and was. Rey difficult to impossible to find chairs during sea days. People fighting constantly over it, bad and very lazy service

Service and Staff

1 out of 5

The worst service I’ve ever experienced through my over 60 cruise experience. Just small amount of staff knew what they are doing and the rest were trainees not easy trainable…

Ship Quality

1 out of 5

The piazza was beautiful, back of the theater smelled like mold,slow elevators, super small balcony cabins

Cabin / Stateroom

1 out of 5

Tiny balcony room with only one chair and table, no sofa to sit, bathrooms and shower tiny with hardly any counter space, no even space for toilet paper so you keep it on the counter, balcony so small so if you’re 5’9 and sitting facing water your knees are tightly against the balcony glass.

Ship tip

Not worth it- there better lines for same money

Thumbs up

Ports of call

Princess Cays (Cruise Line Private Island)

1 out of 5

Pointe-A-Pitre, Guadeloupe

1 out of 5

Fort-De-France, Martinique

1 out of 5

Disembarkation

1 out of 5

Was very smooth I only gave low points so it wouldn’t rise Final score for “Enchanted” experience

4 Comments

Farmhouse2 1 year ago

If you have been cruising for 60 years, you may be of an age (I am there with you) that a smaller cruise ship would be a better choice. We sail on Enchanted in 45 days..and I am excited... Holland has always been a great line, with fewer cruisers.. Good luck on your next trip.

Thumbs Up 0

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booger1xx 1 year ago

A cruise review is just one person’s opinion!

Thumbs Up 3

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BreakingBass 1 year ago

Just goes to show how subjective reviews are. BeckyBull reviewed exactly the same cruise and it appears above this one is in my feed. They had a tremendous time with everything.

Thumbs Up 4

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Gwbigdog 1 year ago

Not like any Princess Cruise I've been on. Thanks

Thumbs Up 3

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