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Not the best for even our group of 5 adults. Like Royal Carribean, in general just not this ship. Disappointing to only list 2 Cuba ports, not the 3 as advertised! Charged 50 dollars for a towel that we turned in so verify that they COUNT correctly.

Empress of the Seas Cruise Review to Cuba

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 2

Overall rating:

3.2 out of 5
Empress of the Seas

7 Night Best Of Cuba (Miami Roundtrip)

Sail date: April 06, 2019

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 7012

Traveled as: Family (older children)

Reviewed: 3 years ago

Review summary

Take a cruise that spends a night in Havana. Only visited 2 Cuba ports instead of the three that were suppposed to be included. I think that Royal Carribean knew well in advance that we would not be able to go the our first location. Had they shared that info we would have chosen a diffferent Cuba cruise.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5
Food was good. Drinks were inconsistent quality. Bartending Staff not very knowledgeable even tho drink was on menu. one time would be good , nest time YUK. WAY TOO EXPENSIVE!!!!!

Onboard Activities

2 out of 5
Not much going on sometimes. Rely too much on trivia and games.

Entertainment

4 out of 5
All performers were excellent except the last comedian was actually not funny. We did not care for his "humor".

Service and Staff

5 out of 5
Very friendly , courteous. Only complaint was inconsistency of alcoholic beverages and the price for such poor quality.

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5
We were on 7th floor. View out window was of our tender craft. Not scenic at all

Ship tip

Pick another ship that offers more. We would not use Royal Carriban's Empress of the seas again for any cruise. No quiet place to talk . We were a family group o5 5 from 3 different states. Could not find a coufortable site to chat and catch up on our lives, children, etc.

Thumbs up

Ports of call

Miami, Florida

3 out of 5
Did not do an excursion here.
Thumbs Up

Cozumel, Mexico

3 out of 5
Our guide was excellent. Fluent in English, broadcast his descriptions so easy to hear and understand. Went to only nearby ruins in Cozumel. Beach picturesque but water too rough to enter. Cerviche at restaurant excellent!
Thumbs Up

CIENFUEGOS, CUBA

3 out of 5
Revolutionary square not very scenic. Loved the old cars. Enjoyed the forest walk, waterfall and the restaurant on our tour. Theater troupe in Havana performing, raining so could not tour facility so not very interesting. entire area somewhat drab except where renovations have begun. Guide was informative, easy to understand.
Thumbs Up

HAVANA, CUBA

4 out of 5
Our chosen excursion was cancelled. Enjoyed seeing Hemingway house as had read about it. Had opportunity to get cigars and shop at market. We chose not to and went back to ship. REALLY enjoyed the artistic community with all the mosiac-ed buildings. Beautiful! Guide was very helpful and adjusted activity to meet desires of our group. Even agreed to mail postcards that had stamps, etc
Thumbs Up

Disembarkation

3 out of 5
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Other reviews of this sailing

Loved Havana, unhappy with the cruise lines.