Terrible ship! Should be retired. 6 previous cruises: Holland America, Princess. Tiniest staterooms ever.

Item: Empress of the Seas
Rating: 2.8
Author: SandyStL

Empress of the Seas Cruise Review to Cuba

SandyStL

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 4

Overall rating:

2.8 out of 5

Verified Review

7 Night Cozumel/Havana Overnight/Nassau (Miami Roundtrip)

Sail date: March 25, 2019

Ship: Empress of the Seas

Cabin type: Oceanview

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

I don't see our itinerary: Cozumel, Havana one night, Nassau. The staff were excellent, seemed to enjoy there work. This is a smaller ship which was fine with all five of us. However, it shows its age and the staterooms are the smallest ever encountered. Food in the dining room was never hot, Cuban and Mexican items were relatively tasteless, desserts were sugar bombs, and it took forever to order drinks, wine for dinner. At times there was no food available - no burgers, hotdogs by pool at all times.

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

4 ladies like poker machines - there were 6 in total

Entertainment

2 out of 5

Service and Staff

5 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

1 out of 5

Beds were uncomfortable. Shower incredibly small - no bath products, soap that fell through soap holder. Water was undrinkable - guests brought water from deck 10 cafe to staterooms. At times there was no food available!