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Terrible, Terrible, Terrible

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

2.4 out of 5
Verified Review
Empress of the Seas

7 Night Nassau/Havana Overnight/Cozumel (Miami Roundtrip)

Sail date: November 26, 2018

Ship: Empress of the Seas

Cabin number: 4536

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The ship was old, very small and things didn't work. DO NOT TAKE THIS SHIP!!! Royal Caribbean dropped the ball on this. Royal Caribbean is a brand and a brand is only as good as the weakest link. This was the "broken" link of the chain.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

2 out of 5

Service and Staff

2 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

2 out of 5

Ship tip

The worst cruise I have ever taken. Cabin was tiny, small food selection, entertainment was non existent, service was really bad

Thumbs up

Ports of call

Miami, Florida

2 out of 5

Nassau, Bahamas

2 out of 5

HAVANA, CUBA

4 out of 5

Cozumel, Mexico

3 out of 5

Disembarkation

3 out of 5
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8 Comments

wgammon1    4 years ago

Sorry you had a bad experience.
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izman9th    5 years ago

Going in April, what should we be looking for. Any surprises?
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hopeld    5 years ago

Was on the Empress in November, loved it. Doesn’t have the bells and whistles but still a great time.
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jeanniemms    5 years ago

So far I’ve been on two ships. First the Freedom of the Seas and Anthem of the Seas. Both ships were very busy as you can imagine. I’m curious to see if our experience will be different on a small ship.
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CaliGirlTravels    5 years ago

Can you be more specific?
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KofiNaija    5 years ago

Great little ship..service is superb. Perfect for short Cuba sailing.
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TXatsea    5 years ago

Was in Empress for Valentine’s Day. Loved the ship, perfect in every way.
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JustCruz    5 years ago

Of the items that were broke, did you report them so they can be fixed? Or did you leave them to the next person?
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Other reviews of this sailing

An awesome Caribbean cruise!!!
Could have been better