Interesting

Empress of the Seas Cruise Review to Cuba

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 29

Overall rating:

2.8 out of 5
Verified Review
Empress of the Seas

4 Night Nassau & Havana (Miami Roundtrip)

Sail date: June 28, 2018

Ship: Empress of the Seas

Cabin number: 8648

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

The one thing that I enjoyed on the ship was the calmness on the deck as the ship sail in the ocean. There was hair on the floor in the shower once I was able to go to my room after arriving. On the first night there was hair on my bread plate then I received dirty dishes to use for coffee/tea. The server dropped silverware (they fell out of the napkin) and had the person rolling the silverware re-wrap them as if they were still clean. Some of the kitchen crew scratched their head and processed to touch dishes without washing their hands. Now every time you enter the buffet (windjammer) they ask you to wash your hands but the workers aren't washing their hands. Some of the excursions offered by the cruise line were okay. The food wasn't they best which I heard before going on this cruise and it is true. I also heard there is food all day well I didn't experience that. The one time I actually wanted to eat food during the day since my excursion was over the windjammer (buffet) was closed for cleaning. Each time I called room service to ask when it would be open they kept giving me a different time and each times given they were still closed. For my next cruise I will be trying a different cruise line.

Embarkation

2 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Nassau, Bahamas

4 out of 5

HAVANA, CUBA

4 out of 5

Disembarkation

1 out of 5
Was this review helpful? 29

5 Comments

Patricia359    6 years ago

Dont judge by this ship. Unfortunately this ship should be dry docked. Small, not clean....old,old,old

marilyn27    6 years ago

Agreed with Ktistine1223

Kristine1223    6 years ago

I had an excellent trip on Empress in October 2017...everything was very clean and the food was pretty good..there were lots of options...I went to the windjammer after leaving the pool and they had sandwiches and cookies out..it was only another hour until the dining room opened for dinner... if you are used to traveling on big new ships, you might be disappointed, but I found the ship quite charming! Boleros was a favorite hangout spot for me and I enjoyed the live music by the pool..Our cabin had plenty of room for 3 of us!! And it was very clean! Excellent service throughout! Hope you like her as much as I did!

izman9th    6 years ago

Im going on it in April 2019, i hope there are improvements by then. I don't want to be disappointed.

cyndimom75    6 years ago

I definately would not judge RCL by this ship! We love RCL but was very disappointed in the Empress. It is the oldest/smallest ship in the fleet.

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