Great experience in Cuba. Complained about AC not working in cabin and The disembarking was a nightmare

Item: Empress of the Seas
Rating: 4
Author: peppie10

Empress of the Seas Cruise Review to Cuba

peppie10

Contributor Level: Purser

Cruises: 4-6 cruises

Reviews: 2

Helpful Votes: 18

Overall rating:

4 out of 5

5 Night Bahamas & Havana (Miami Roundtrip)

Sail date: January 21, 2018

Ship: Empress of the Seas

Cabin type: Inside

Cabin number: 8663

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

We had a great time even though our AC in cabin wasn’t working.

Embarkation

3 out of 5

We were delayed getting onto ship an hour bugger

Ship experiences

Food and Dining

5 out of 5

Buffet was great.

Windjammer Café

5 out of 5

The food was great and staff very friendly

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Service and Staff

5 out of 5

Our cabin steward James was terrific!

Ship Quality

4 out of 5

Cabin / Stateroom

3 out of 5

The AC didn’t work probably and they gave us a fan

Ports of call

Miami, Florida

3 out of 5

Nassau, Bahamas

3 out of 5

Key West, Florida

5 out of 5

Loved the Conch Train Tour’

Thumbs Up 0

HAVANA, CUBA

5 out of 5

We loved Cuba and loved the people

Thumbs Up 10

Disembarkation

1 out of 5

We were delayed getting off the ship. Our luggage took forever to get off. We waited 2hours for our luggage. A lot of people missed their flights.

1 Comment

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cruise to cuba

Smaller boat must mean smaller services