RC is not my favorite cruise line

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Reviews: 8
Helpful Votes: 298

Overall rating:

3.4 out of 5
Verified Review
Empress of the Seas

5 Night Key West/Havana/Cozumel (Tampa Roundtrip)

Sail date: October 11, 2017

Ship: Empress of the Seas

Cabin type: Oceanview

Cabin number: 4644

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Took RC because they had the Cuban stopover and was a port close to where I live. The ship is older but well maintained. The cabins are the smallest I have ever experienced and the shower even smaller. I expected breakfast in the main dining room but only got buffets with cold or room temperature food. The same for lunches. I usually took the least offensive choice on the menu rather than something I liked. My dining partners also disliked the food choices.

Embarkation

5 out of 5
Fast and efficient

Ship experiences

Food and Dining

2 out of 5
For my taste the food was terrible. Too many buffets with cold or room temp food. Even the brunch in the main dining room is a buffet with cold limited choices. After three nights of terrible main menu choices at dinner I paid extra for a steak 20.00.

Onboard Activities

3 out of 5
Did not avail myself to many of the on board activities.

Entertainment

4 out of 5

Children's Programs

4 out of 5
we enjoyed the shows

Service and Staff

4 out of 5
With a few exceptions the service was good to great

Ship Quality

4 out of 5
Older ship but well maintained

Cabin / Stateroom

2 out of 5
Extremely small cabin with even smaller shower. No lamp tables by the beds. No refrigerators in room.

Ship tip

Take a different ship

Ports of call

Tampa, Florida Did not visit port

I live near Tampa

Key West, Florida

4 out of 5
In great shape considering the recent hurricane.

HAVANA, CUBA

5 out of 5
Loved the city. Wish we had more time to explore this port.

Cozumel, Mexico

2 out of 5
Been here way too many times to get excited about it. Every port starts to look the same with all the same stores.

Disembarkation

5 out of 5
Super fast and efficient
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