Wonderful until Irma came up

Item: Empress of the Seas
Rating: 4.2
Author: LizKerby

Empress of the Seas Cruise Review to Cuba

LizKerby

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 30

Overall rating:

4.2 out of 5

Key West & Havana Overnight

Sail date: September 04, 2017

Ship: Empress of the Seas

Cabin type: Balcony

Cabin number: 9604

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I absolutely enjoyed my time on this cruise, made some really good friends everyone on the ship was friendly and helpful. I would highly recommend this to anyone. I was very impressed by Captain Carl and him keeping us updated throughout our cruise in regards to Irma, I was also impressed with RC giving everyone the option to stay on ship if they had travel plans canceled and needed to get out of Irmas way. Kudos to RC outstanding job with how they handled this hurricane.

Embarkation

5 out of 5

Quick and painless, everyone was very pleasant

Ship experiences

Food and Dining

4 out of 5

Ate mostly at the windjammer food was good. Had dinner the last night in the main dining room it was good. I found all the wait staff very friendly and helpful.

Onboard Activities

5 out of 5

Went to a couple of the shows in the theater . The cast were very good and Carlos our cruise director was wonderful. Everyone had lots of energy.

Entertainment

5 out of 5

Very good

Service and Staff

5 out of 5

I found all the staff onboard extremely friendly and helpful. We have cruised another cruise line and where very impressed with RC staff. If this is how all your ships operate you guys are doing a bang up job.

Ship Quality

4 out of 5

Very nice.

Cabin / Stateroom

5 out of 5

Our cabin was very nice our cabin steward was wonderful and friendly. We bought our own bedding onboard for comfort and he worked with us on making our bed. Unfortunately I forgot his name.

Ship tip

It may not be the biggest and grandest of ships but if you just enjoy what they offer you will have a great time. The hospitality and friendliness of everyone more than makes up from what you may think is lacking.

Thumbs up