Worst cruise ever

Empress of the Seas Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

2.7 out of 5
Verified Review
Empress of the Seas

Key West & Havana

Sail date: August 26, 2017

Ship: Empress of the Seas

Cabin type: Suite

Cabin number: 9618

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I did not enjoy this cruise I found there was hardly any choice for me to eat as I'm a vegetarian. There was all kinds of meat dishes even the macaroni had ham in it. Plus Royal Carribbean told my husband that we had to have an excursion booked to be able to go into Havanna this was not the case. Other people said they were told the same thing. The excursion we went on was terrible. We drove around on the bus way too fast so you couldn't see anything. We spend far too much time in a cemetery. Then on to a fort that was closed so we were crushed in a small room to buy cigars. This process took far too long. The tour guide forgot our vouchers so we stood around in the hot sun. They took off leaving people behind so we had to go back for them. Waiting around for people in the hot sun was terrible. In the end we ditched the tour and looked for something else to do. In order to see Havanna we hired a private tour in one of the old cars. I've already told lots of people I know not to take a tour with Royal Carribbean just organize their own tour.

Embarkation

3 out of 5
Ok

Ship experiences

Food and Dining

2 out of 5
Ok

Onboard Activities

3 out of 5

Entertainment

Didn't bother going

Children's Programs

No kids

Service and Staff

3 out of 5

Ship Quality

1 out of 5
It looked dirty and old

Cabin / Stateroom

2 out of 5
Too small funky layout. Again just old.

Ship tip

Find another ship.

Ports of call

Tampa, Florida Did not visit port

I live here.

Key West, Florida

4 out of 5
No excursion.

HAVANA, CUBA

4 out of 5
The port was fine. This was the WORST excursion I have ever done in all my cruises. It was horrible.

Disembarkation

5 out of 5
Very smooth.
Was this review helpful? 25

4 Comments

GIL155    7 years ago

I think you were on the wrong island. You visited Hell, not Havana.

capttrips    7 years ago

Off hand I do not remember, but it was recommended on TripAdvisor

amylou55    7 years ago

Which excursion did you book?

capttrips    7 years ago

We did a private tour as well, it was really good, but we had to cut it short. It got boring after a while, and it got really hot walking around after the taxi tour ended.

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