Great Cuban cruise

Item: Empress of the Seas
Rating: 4.5
Author: RickMo

Empress of the Seas Cruise Review to Cuba

RickMo

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 6

Overall rating:

4.5 out of 5

Key West & Havana Overnight

Sail date: July 10, 2017

Ship: Empress of the Seas

Cabin number: 7132

Traveled as: Couple

Reviewed: 7 years ago

Review summary

It was very hot the entire time. If we were to change anything it would be the time of year. Wouldn't go in June, July, or August. See recommendations for embarking changes. Might was to send the people in charge of the lines in terminal on return to some sort of sensitivity training. This isn't boot camp and we are not children.

Embarkation

3 out of 5

Took a bit long getting on ship. Could have been streamlined by having any needed paperwork filled out prior to getting to terminal.

Ship experiences

Food and Dining

5 out of 5

Food was fantastic but it was the waitstaff and servers who made it awesome

Onboard Activities

4 out of 5

It was a smaller ship so there were not as many onboard activites.

Entertainment

4 out of 5

Show was ok but musicians were awesome

Children's Programs

No kids

Service and Staff

5 out of 5

Any shortcomings were made up for with an exceptional staff all around.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

It was what we expected as far as comfort and size. Cleanliness was great.

Ship tip

The entertainment in the Schooner lounge was great. That's where we spent most of our time.

Thumbs up

Ports of call

Tampa, Florida Did not visit port

Key West, Florida

5 out of 5

HAVANA, CUBA

5 out of 5

Highly recommend the Tropicana..... and go VIP to be right there by the stage. We also did the Hemingway tour... well worth it.

Thumbs Up 2

Disembarkation

3 out of 5

Hey didn't stick to any schedule so it was very crowded in the terminal waiting for customs. The people herding people through we're not very friendly as they barked orders to push the line along.

2 Comments

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