Empress of the Seas Cruise Review to North America

Contributor Level: Purser

7+ cruises


Helpful Vote

3 out of 5

Disappointed in dining room food

Sail Date: October 29, 2016

Reviewed: 7 months ago

Traveled As: Singles/Friends

Room Type: Oceanview

The Evening entertainment was great.

The cabin service was also very good

Service for embark and disembark was fine



No pier assistance in Mexico and hospitality kept insisting that my handicapped companion could walk!!!

The pool was always too crowded to swim.

The dining room food was very mediocre

Could not have a freshly made omelet in the Windjammer





Cabin / Stateroom
Service was excellent
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions no pier assistance for elderly companion
Onboard Activities
Pool too small for number of passengers
shows were great!!!
Service and Staff
The cabin steward was great!!! Always available with a smile.
Food and Dining
very mediocre and no omelet service in the Windjammer
Cozumel, Mexico
Very long walk for handicapped and pier assistance was not available at the ship.

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